Regional Product Growth & Support Leader

Earn up to $3, 000 SIGN-ON BONUS*; Aurora (CO); On-site; USD 97,000 - 134,000; Full time

Benefits offered by this job

PTO up to 96 hours first year + 8 paid

Medical, dental, vision insurance

401K with up to 7% company match

Tuition reimbursement

EAP

Career growth opportunities

Discounted employee phone plans

Job summary

Wagner Equipment Co. seeks an experienced Regional Product Support Sales Manager to lead a team of PSSRs and Wear Specialists, drive parts and service growth, and coordinate with Caterpillar and internal leaders.

The role emphasizes sales leadership, strategic planning, and strong customer relations, with a comprehensive benefits package and a salary range reflecting experience and education.

Qualifications

• Requires high school diploma or GED; college degree preferred.
• 5+ years in product support, sales, or related field with supervisory experience.
• Strong communication, leadership, and customer service skills.

Responsibilities

• Lead and coach PSSR team to meet objectives and drive performance.
• Develop regional marketing and sales strategies to grow parts and labor revenue.
• Manage budgets, CRM data, and KPI reviews; coordinate with Caterpillar and internal teams.
• Oversee training, partnerships, and escalation resolution to ensure customer satisfaction.

Skills

Leadership

Customer service

Sales experience

Communication

Education

High School Diploma or GED

College Degree preferred

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Wagner Equipment Co. seeks an experienced Regional Product Support Sales Manager to lead a team of PSSRs and Wear Specialists, drive parts and service growth, and coordinate with Caterpillar and internal leaders.

The role emphasizes sales leadership, strategic planning, and strong customer relations, with a comprehensive benefits package and a salary range reflecting experience and education.