Regional Pest Control Manager

Black Diamond Pest Control; Louisville (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Black Diamond Pest Control is seeking a Regional Manager to lead all branch teams toward operational and sales success. This role requires travel more than 50% of the time and is home-based at our Jeffersonville, IN corporate office, reporting directly to the CEO.

You will drive performance, mentor leaders, and shape regional growth across locations. You will oversee KPIs, ensure customer excellence, manage budgets, and ensure compliance with policies while expanding business opportunities and

Qualifications

• Minimum 5 years in the Pest Control industry.
• Minimum 3 years in an upper-level leadership capacity.
• Valid driver's license and clean driving record.
• Experience managing P&Ls and budgets.
• Strong written and verbal communication skills.

Responsibilities

• Monitor KPIs and implement measures for improved performance.
• Communicate regularly with the CEO.
• Oversee the existing Branch Manager's performance to ensure leadership and customer experience.
• Oversee regional development and growth.
• Develop and execute company initiatives and improvements with senior leadership.
• Responsible for growth and maintaining customers in all branch locations.
• Ensure efficient operations to maximize revenue and control costs while maintaining quality and service.
• Ensure compliance with corporate policies and local, state, and federal regulations.

Skills

Leadership

Strategic planning

KPIs

Communication

Time management

Budgeting

Pest control industry knowledge

Job description

The Regional Manager will be responsible for leading all of our branch teams to operational and sales success. This position will require travel more than 50% of your time and will be home-based at our Jeffersonville, IN corporate office. In this role you will report directly to the CEO and have a large impact on our business overall.

Competencies and Essential Functions

• Monitor KPIs and implement measures and practices for improved performance
• Communicate regularly with the CEO
• Oversee the existing Branch Manager's performance to ensure we are providing the best leadership and customer experience in each location, including operational coaching and mentorship
• Oversee regional development and growth
• Develop and execute company initiatives and improvements in collaboration with senior leadership
• Responsible for the growth of the business and maintaining customers in all branch locations
• Ensure efficient operations in order to maximize revenue and control costs while maintaining an excellent quality of work and exemplary customer service
• Ensure overall compliance with corporate policies and procedures Ensure compliance with local, state, and federal regulations

Necessary Experience

• Minimum of 5 years of successful experience in the Pest Control Industry
• Minimum of 3 years of experience in an upper-level leadership capacity
• Proven track record of leading, inspiring, and causing lasting positive change in an organization
• Adept written and verbal communication skills
• Positive, optimistic, and energetic attitude
• Ability to multi-task with solid time management skills
• Strong organizational skills with excellent attention to detail
• Maturity, Emotional Intelligence, and ability to own projects and tasks that are delegated to them
• Able to handle working in a fast-paced environment, and deal with stressful situations effectively
• Must have a valid driver's license and an excellent driving record
• Experience managing P&Ls, a business budget, and expenses