Branch Manager — Pest Control Growth & Operations

Platinum Pest Solutions; Illinois; On-site; USD 70,000 - 105,000; Full time

Job summary

Platinum Pest Solutions in Indianapolis is seeking a Branch Manager to oversee service delivery, manage client accounts, and coordinate with technicians to ensure operational excellence while expanding market presence.

You will identify new business opportunities with the sales team, build relationships with property managers and facility operators, and implement protocols and training to drive growth and satisfaction.

Qualifications

• Leadership and management experience in service environments.
• Knowledge of pest control methods and safety protocols.
• Proven ability to grow a service area and meet KPIs.

Responsibilities

• Identify and develop new business opportunities within multi-family and commercial sectors with sales team.
• Build relationships with property managers and decision-makers.
• Conduct site assessments and recommend pest control solutions.
• Prepare and present proposals, negotiate contracts, and close sales to meet KPIs.
• Supervise and support technicians to ensure service quality.
• Develop and implement service protocols and treatment plans.
• Conduct quality control inspections for compliance with standards.
• Train and mentor technicians on pest identification and safety procedures.
• Manage scheduling and route optimization for efficiency.
• Handle customer concerns and provide technical support to ensure satisfaction.
• Maintain inventory of products, equipment, and supplies.
• Collaborate with sales and service teams to ensure smooth implementation and retention.
• Stay informed on industry trends, regulations, and new technologies.
• Maintain records of sales activities and service performance using CRM.

Skills

Leadership

Sales

Relationship-building

Negotiation

Communication

Problem-solving

Organizational skills

CRM proficiency

Scheduling

Technical pest control knowledge

Education

Bachelor’s degree preferred

Pest control certification/licensing

Tools

CRM software

Scheduling tools

MS Office Suite

Job description

Platinum Pest Solutions in Indianapolis is seeking a Branch Manager to oversee service delivery, manage client accounts, and coordinate with technicians to ensure operational excellence while expanding market presence.

You will identify new business opportunities with the sales team, build relationships with property managers and facility operators, and implement protocols and training to drive growth and satisfaction.