Regional Ops Leader: Multi-Unit Growth & CX

Bealls Outlet; Everett (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

A retail company is seeking a Regional Operations Manager to lead operational initiatives across multiple store locations. The role involves driving customer engagement, managing store performance, and ensuring compliance with company policies. Candidates should have a strong leadership background, a minimum of 7 years in retail operations, and a bachelor’s degree. This position emphasizes creating a positive customer experience while achieving profitability targets.

Qualifications

• Experience managing multiple employees at all levels.
• Minimum of 7 years in retail store operations.
• Proven track record of performance improvement.

Responsibilities

• Lead a regional territory in various operational areas.
• Ensure average P&L readings across stores.
• Drive customer engagement and enhance brand loyalty.

Skills

Leadership

Customer Engagement

Training and Development

Inventory Management

Sales Driven

Education

Bachelor's degree

Job description

A retail company is seeking a Regional Operations Manager to lead operational initiatives across multiple store locations. The role involves driving customer engagement, managing store performance, and ensuring compliance with company policies. Candidates should have a strong leadership background, a minimum of 7 years in retail operations, and a bachelor’s degree. This position emphasizes creating a positive customer experience while achieving profitability targets.