Regional Operations Manager, Veterinary - Minnesota

Blue River PetCare; Minnesota; Hybrid; USD 90,000 - 95,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Flexible Spending Accounts

Disability, Life Insurance, Critical •

Retirement with company match

PTO, Holidays, Bereavement

Employee Assistance Program (EAP)

Pet Perks with partners

Chicago CTA Transit Program

Gym discounts

Childcare discounts

Exclusive discounts

Hybrid/Remote opportunities

Job summary

Blue River PetCare in Minnesota is seeking a Regional Operations Manager to oversee 15+ hospitals, support practice management, and drive revenue growth across current clinics and future acquisitions. This role requires travel up to 75% and residence in Minnesota.

You will coach local managers, ensure regulatory compliance, monitor profitability, and partner with HR and corporate operations on capital expenditures and vendor relations.

Qualifications

• Three years of veterinary management and two years of multi-unit management experience required.
• Experience managing profit and loss statements and delivering positive financial results.
• Highly motivated self-starter with initiative and deadline discipline.
• Excellent organization, attention to detail, and written/verbal communication skills.
• Ability to manage multiple tasks and projects in a timely manner.
• Must maintain strict confidentiality regarding personnel information.

Responsibilities

• Supervises operations of 15+ Blue River PetCare hospitals with revenue and profit growth goals.
• Works with local management and veterinarians to maintain high patient care standards.
• Acts as liaison between hospitals and Blue River management, reporting findings and recommendations.
• Provides staffing support in inventory, scheduling, compliance, training, recruiting, and retention.
• Ensures OSHA, DEA, AVMA and local regulatory compliance across sites.
• Maintains proficiencies on Blue River PetCare platforms and policy updates.
• Coaches local management on revenue/expense management, staffing, inventory, and pricing.
• Fosters a positive work environment at clinics; recruits and trains practice managers.
• Partners with HR on employee relations and best practices; collaborates with corporate on capital expenditures and vendors.
• Performs duties of practice manager as needed; handles other duties as assigned.

Skills

Veterinary leadership

P&L management

Multi-site oversight

Staff coaching

Education

Bachelor's degree

Tools

Practice mgmt systems

Microsoft Office

Job description

This team member must reside in Minnesota, have prior multisite veterinary operations leadership experience, and be able to travel 75% via car/plane.

The Regional Operations Manager will support local practice management with the general day-to-day operations for current clinics and any future acquisitions.

Essential Duties and Responsibilities:

• Supervises operations of 15+ Blue River PetCare hospitals with goal of generating revenue and profit growth.
• Works with local management team and veterinarians to ensure a high standard of patient care is being practiced.
• Acts as liaison between hospitals and Blue River management, reporting visit findings and offering recommendations on how to improve profitability.
• Provides staffing support in the areas of inventory, scheduling, compliance, training, recruiting, and best retention practices when necessary.
• Ensures Hospital is compliant with OSHA, DEA, AVMA and other local regulations.
• Maintains proficiencies on Blue River PetCare platforms and remain current on all policies.
• Coaches local management team on managing revenue & expenses, how to staff and schedule appropriately, management of inventory levels and pricing, along with other administrative functions.
• Fosters a positive and productive work environment at local clinics.
• Recruiting, onboarding, and training of practice managers.
• Partners with Human Resources team on employee relations, compliance, issue mitigation and best practices.
• Partners with corporate operations on capital expenditures, liability issues, and vendor considerations.
• Perform duties of practice manager for hospitals as needed.
• Other duties and projects as assigned.

Requirements

Education

• Bachelor’s degree highly preferred.

Basic Qualifications

• Three years of veterinary management AND two years of multi-unit management experience required.
• Experience managing profit and loss statement and delivering positive financial results required.
• Highly motivated self-starter with ability to take initiative and meet deadlines.
• Excellent organization, attentional to detail, and written/verbal communication skills.
• Ability to manage multiple tasks and projects in a timely manner.
• Must maintain strict confidentiality regarding personnel information.

Physical Requirements

• Must be able to travel to clinics as needed.
• Must be licensed and able to operate motor vehicle and travel via automobile or air.
• Position requires both stationary sitting and to be on feet for substantial periods of time.
• The person in this position needs to occasionally move about clinics to access inventory, check controlled substances cabinets, and inspect grounds.
• The person in this position frequently communicates with Practice Managers and co-workers at the Corporate office using email and phone. Must be able to exchange clear, accurate information in these situations.
• Occasionally moves equipment and supplies weighing up to 50 pounds.
• Frequent keyboarding/use of computer for data entry.

Technical Skills

• Must be versed in veterinary practice management systems.
• Intermediate proficiency in the Microsoft Office, particularly Word, Excel, and Outlook.
• Knowledge of AVMA’s code of ethics.
• Knowledge of DEA and OSHA regulations.
• Must have general understanding of current employment laws.

Compensation and Benefits

Salary Range:$90,000-95,000 per year

Blue River PetCare team members are eligible to participate in the discretionary annual bonus program.

Blue River PetCare offers the following benefits:

• Health, Dental, and Vision Insurance
• Flexible & Health Spending Accounts
• Disability, Life Insurance, and Critical Illness Coverage
• Retirement plans with company match
• Paid Time Off (PTO), Holidays, and Bereavement
• Employee Assistance Program (EAP)
• Pet Perks with industry vendor partners, including deals on insurance, preventatives, food, and supplies
• Chicago CTA Transit Program Benefits
• Discounted gym memberships for local Chicago team members
• Childcare discounts with KinderCare
• Exclusive travel, entertainment, and retail discounts
• Hybrid and remote opportunities

We’re proud to announce that Blue River PetCare is a certified Great Place To Work!

Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established.

Diversity is embraced at Blue River PetCare and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.

Job Information

Title Regional Operations Manager, Veterinary - Minnesota