Regional Operations Manager, Veterinary - East Coast

Blue River PetCare; New Jersey; On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement plan with match

PTO

Job summary

Blue River PetCare seeks a Regional Operations Manager on the East Coast to lead daily clinic operations for 15+ hospitals and support future acquisitions. The role travels up to 75% by car or plane and collaborates with local veterinarians to maintain high care standards.

Education: Bachelor’s degree preferred. Three years of veterinary management and two years of multi-unit management are required, with proven P&L oversight. Competitive salary with annual incentive bonuses available.

Qualifications

• Three years of veterinary management experience and two years of multi-unit management experience are required
• Experience managing profit and loss and delivering positive financial results
• Strong organizational, communication, and deadline-driven capabilities
• Ability to travel to clinics and manage multiple tasks simultaneously

Responsibilities

• Supervise operations of 15+ Blue River PetCare hospitals with the aim of revenue and profit growth
• Collaborate with local management and veterinarians to maintain high patient care standards
• Act as liaison between hospitals and Blue River management, reporting findings and recommending profitability improvements
• Provide staffing support for inventory, scheduling, compliance, training, recruitment, and retention best practices
• Ensure hospital compliance with OSHA, DEA, AVMA, and local regulations
• Maintain familiarity with Blue River platforms and corporate policies
• Coach local managers on revenue/expense control, staffing, scheduling, inventory, pricing, and administration
• Foster a positive, productive clinic environment and recruit/train practice managers
• Partner with HR on employee relations, compliance, and issue mitigation
• Work with corporate on capital expenditures and vendor considerations
• Perform practice manager duties as needed
• Handle other duties and projects as assigned

Skills

Veterinary management

Multi-site management

P&L management

Leadership

Communication

Travel readiness

Education

Bachelor’s degree (preferred)

Tools

Veterinary practice management systems

MS Word

MS Excel

Outlook

Job description

This team member must reside on the East Coast, have prior multisite veterinary operations leadership experience, and able to travel 75% via car/plane.

The Regional Operations Manager supports local practice management with daily operations for current and future clinic acquisitions.

• Supervise operations of 15+ Blue River PetCare hospitals with goal of generating revenue and profit growth
• Work with local management team and veterinarians to ensure high standard of patient care
• Act as liaison between hospitals and Blue River management, reporting visit findings and offering recommendations on improving profitability
• Provide staffing support regarding inventory, scheduling, compliance, training, recruiting, and best retention practices
• Ensure Hospital compliance with OSHA, DEA, AVMA and local regulations
• Maintain proficiency on Blue River PetCare platforms and all policies
• Coach local management team on managing revenue & expenses, staffing, scheduling, inventory levels, pricing, and other administrative functions
• Foster positive and productive work environment at local clinics
• Recruit, onboard, and train practice managers
• Partner with Human Resources team on employee relations, compliance, issue mitigation and best practices
• Partner with corporate operations on capital expenditures, liability issues, and vendor considerations
• Perform duties of practice manager for hospitals as needed
• Other duties and projects as assigned

Requirements

Education: Bachelor’s degree highly preferred.

Basic Qualifications

• Three years of veterinary management AND two years of multi-unit management experience required
• Experience managing profit and loss statement and delivering positive financial results required
• Highly motivated self-starter with ability to take initiative and meet deadlines
• Excellent organization, attentional to detail, and written/verbal communication skills
• Ability to manage multiple tasks and projects in a timely manner
• Must maintain strict confidentiality regarding personnel information

Physical Requirements

• Must be able to travel to clinics as needed
• Must be licensed and able to operate motor vehicle and travel via automobile or airPosition requires both stationary sitting and to be on feet for substantial periods of time
• The person in this position needs to occasionally move about clinics to access inventory, check controlled substances cabinets, and inspect grounds
• The person in this position frequently communicates with Practice Managers and co-workers at the Corporate office using email and phone; must be able to exchange clear, accurate information in these situations
• Occasionally moves equipment and supplies weighing up to 50 pounds
• Frequent keyboarding/use of computer for data entry

Technical Skills

• Must be versed in veterinary practice management systems
• Intermediate proficiency in Microsoft Office, particularly Word, Excel, and Outlook
• Knowledge of AVMA’s code of ethics
• Knowledge of DEA and OSHA regulations
• General understanding of current employment laws

Salary Range: $90,000-95,000 per year

This position may be eligible to participate in the Company's incentive bonus program, subject to the terms and conditions of the applicable bonus plan.

Blue River PetCare Offers The Following Benefits

• Health, Dental, and Vision Insurance
• Flexible & Health Spending Accounts
• Disability, Life Insurance, and Critical Illness Coverage
• Retirement plans with company match
• Paid Time Off (PTO), Holidays, and Bereavement
• Employee Assistance Program (EAP)
• Pet Perks with industry vendor partners, including deals on insurance, preventatives, food, and supplies
• Chicago CTA Transit Program Benefits
• Discounted gym memberships for local Chicago team members
• Childcare discounts with KinderCare
• Exclusive travel, entertainment, and retail discounts
• Hybrid and remote opportunities

We’re proud to announce that Blue River PetCare is a certified Great Place To Work!

Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established.

Diversity is embraced at Blue River PetCare and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.