Regional Operations Manager, Veterinary - East Coast

Blue River PetCare; New York (NY); Hybrid; USD 90,000 - 95,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Flexible & Health Spending Accounts

Retirement plans with company match

Paid Time Off (PTO)

Pet Perks with vendor discounts

Job summary

Blue River PetCare is seeking a Regional Operations Manager for the East Coast. The individual will supervise operations across multiple clinics, ensuring high standards of patient care while driving revenue growth. This role requires strong veterinary and multi-unit management experience.

Key responsibilities include liaising with local management teams, supporting operational compliance, and fostering a positive work environment.

Location is flexible within New York or Maryland, with travel requirements at 75%. Compensation ranges from $90,000 to $95,000 annually with additional benefits.

Qualifications

• Three years of veterinary management experience.
• Two years of multi-unit management experience.
• Experience managing profit and loss statements.

Responsibilities

• Supervises operations of multiple veterinary hospitals.
• Acts as a liaison between hospitals and management.
• Coaches local management on operational efficiency.

Skills

Veterinary management

Multi-unit management

Communication skills

Organizational skills

Detail-oriented

Education

Bachelor’s degree

Tools

Microsoft Office

Veterinary practice management systems

Job description

This team member must be located in New York or Maryland and able to travel 75% via car/plane.

The Regional Operations Manager will support local practice management with the general day-to-day operations for current clinics and any future acquisitions.

Essential Duties and Responsibilities:

• Supervises operations of 15+ Blue River PetCare hospitals with goal of generating revenue and profit growth.
• Works with local management team and veterinarians to ensure a high standard of patient care is being practiced.
• Acts as liaison between hospitals and Blue River management, reporting visit findings and offering recommendations on how to improve profitability.
• Provides staffing support in the areas of inventory, scheduling, compliance, training, recruiting, and best retention practices when necessary.
• Ensures Hospital is compliant with OSHA, DEA, AVMA and other local regulations.
• Maintains proficiencies on Blue River PetCare platforms and remain current on all policies.
• Coaches local management team on managing revenue & expenses, how to staff and schedule appropriately, management of inventory levels and pricing, along with other administrative functions.
• Fosters a positive and productive work environment at local clinics.
• Recruiting, onboarding, and training of practice managers.
• Partners with Human Resources team on employee relations, compliance, issue mitigation and best practices.
• Partners with corporate operations on capital expenditures, liability issues, and vendor considerations.
• Perform duties of practice manager for hospitals as needed.
• Other duties and projects as assigned.

Requirements

Education

• Bachelor’s degree highly preferred.

Basic Qualifications

• Three years of veterinary management AND two years of multi-unit management experience required.
• Experience managing profit and loss statement and delivering positive financial results required.
• Highly motivated self-starter with ability to take initiative and meet deadlines.
• Excellent organization, attentional to detail, and written/verbal communication skills.
• Ability to manage multiple tasks and projects in a timely manner.
• Must maintain strict confidentiality regarding personnel information.

Physical Requirements

• Must be able to travel to clinics as needed.
• Must be licensed and able to operate motor vehicle and travel via automobile or air.
• Position requires both stationary sitting and to be on feet for substantial periods of time.
• The person in this position needs to occasionally move about clinics to access inventory, check controlled substances cabinets, and inspect grounds.
• The person in this position frequently communicates with Practice Managers and co-workers at the Corporate office using email and phone. Must be able to exchange clear, accurate information in these situations.
• Occasionally moves equipment and supplies weighing up to 50 pounds.
• Frequent keyboarding/use of computer for data entry.

Technical Skills

• Must be versed in veterinary practice management systems.
• Intermediate proficiency in the Microsoft Office, particularly Word, Excel, and Outlook.
• Knowledge of AVMA’s code of ethics.
• Knowledge of DEA and OSHA regulations.
• Must have general understanding of current employment laws.

Compensation and Benefits

Salary Range:$90,000-95,000 per year

Blue River PetCare team members are eligible to participate in the discretionary annual bonus program.

Blue River PetCare offers the following benefits:

• Health, Dental, and Vision Insurance
• Flexible & Health Spending Accounts
• Disability, Life Insurance, and Critical Illness Coverage
• Retirement plans with company match
• Paid Time Off (PTO), Holidays, and Bereavement
• Employee Assistance Program (EAP)
• Pet Perks with industry vendor partners, including deals on insurance, preventatives, food, and supplies
• Chicago CTA Transit Program Benefits
• Discounted gym memberships for local Chicago team members
• Childcare discounts with KinderCare
• Exclusive travel, entertainment, and retail discounts
• Hybrid and remote opportunities

We’re proud to announce that Blue River PetCare is a certified Great Place To Work!

Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established.

Diversity is embraced at Blue River PetCare and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.

Job Information

Title Regional Operations Manager, Veterinary - East Coast