Regional Operations Manager - Home Improvement Installations (Travel)

Great Day Improvements, LLC; Bensalem Township (Bucks County); Sur place; USD 80 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision and Dental plans

Company matching 401(k) Plan

Short and long-term disability

Vacation and Holiday pay

Résumé du poste

Great Day Improvements LLC is seeking a Regional Operations Manager to oversee Installation and Operations across the Mid-Atlantic region (Western Pennsylvania & New Jersey). The role drives profitability, schedules, and customer satisfaction across multiple locations, with responsibility for hiring, training, and coordinating installation teams.

Qualified candidates have at least 5 years in general management within residential remodeling, strong leadership, and proficiency with MS Excel and

Qualifications

• Minimum 5 years’ experience in general management in remodeling or residential construction.
• Strong organizational, communication and leadership skills.
• Must be process oriented.
• Excellent customer relations and problem-solving skills.
• Experience coordinating multiple trades and subcontractors.
• Experience with MS Excel a plus.

Responsabilités

• Oversee day-to-day operations management of multiple locations.
• Manage projects using the in-house CRM system.
• Oversee implementation of customer satisfaction processes.
• Be responsible for job profitability, costing, budgeting, etc.
• Recruit, hire, and train teams based on capacity needs.
• Oversee team performance and training on procedures.
• Evaluate subcontractor performance and quality standards.
• Oversee installation procedures for all company products.
• Schedule materials, orders and ensure proper safety standards are followed.
• Meet with customers to review difficult jobs and address concerns.
• Maintain a rolling 30-day installation schedule.
• Travel region regularly (up to 25 weeks per year).

Connaissances

Operations management

Team leadership

Process orientation

Customer relations

Excel

Multi-trade coordination

CRM systems

Travel readiness

Outils

CRM system

Microsoft Excel

Description du poste

Great Day Improvements LLC is seeking a Regional Operations Manager to oversee Installation and Operations across the Mid-Atlantic region (Western Pennsylvania & New Jersey). The role drives profitability, schedules, and customer satisfaction across multiple locations, with responsibility for hiring, training, and coordinating installation teams.

Qualified candidates have at least 5 years in general management within residential remodeling, strong leadership, and proficiency with MS Excel and