Regional Operations Manager

Radley Staffing, LLC.; United States; On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Long-term disability (LTD)

Paid time off

Birthday PTO

Job summary

Radley Staffing, LLC seeks a Regional Operations Manager to maximize sales and profitability across three Dallas–Fort Worth locations. Based in Dallas, TX, you will oversee Account Executives and Business Development Managers, traveling between branches and client sites in the DFW area to drive performance.

The ideal candidate brings a hands-on leadership style with staffing, operations management, and business development experience, capable of coaching teams, solving problems, and building

Qualifications

• 5+ years of staffing industry experience (temp and temp-to-hire).
• Experience leading sales and operations teams in a fast-paced, service-driven environment.
• Strong understanding of branch P&L, gross profit, revenue growth, client retention, and performance metrics.
• Proven ability to coach, develop, and hold teams accountable to sales and operational goals.
• Experience building client relationships and supporting business development efforts.

Responsibilities

• Build and maintain strong client relationships to drive retention and identify new business opportunities.
• Monitor branch financial performance (P&L) and work toward revenue and profitability targets.
• Develop and coach high-performing teams with accountability and a positive culture.
• Lead strategic plans by analyzing market trends and growth opportunities.
• Drive sales growth by coaching teams to execute the sales process and grow accounts.

Skills

Leadership

Coaching

Account management

Sales growth

Operations oversight

Travel coordination

Job description

The primary responsibility of the Regional Operations Manager is to maximize sales and profitability across three Dallas–Fort Worth locations: Central Dallas, North Dallas, and Fort Worth. This role oversees the Account Executives and Business Development Managers assigned to each branch. The position is based in Dallas, Texas, and requires regular travel between branch offices and client sites throughout the DFW area.

The ideal candidate is a hands‑on leader with a strong background in staffing, operations management, multi‑location oversight, and business development. This role requires a proactive problem‑solver who can coach and develop teams, navigate operational challenges, and build lasting partnerships with clients while maintaining a high‑performance culture across the organization.

Primary Responsibilities

Management and Development:

• Build and maintain strong client relationships to drive retention, expand existing accounts, and identify new business opportunities.
• Monitor branch financial performance (P&L) and take action to achieve revenue and profitability targets
• Build high‑performing teams with a culture centered around accountability and fun
• Develop and execute strategic plans by analyzing market trends and identifying opportunities for growth
• Drive sustainable sales growth by coaching Business Development Managers and Account Executives to consistently execute our sales process, strengthen existing client relationships, and develop new business opportunities.
• Review client agreements and contract requirements to support new business, account growth, and ongoing client partnerships.
• Direct and monitor daily activities of Business Development Managers and Account Executives and implement proven best practices.
• Participate in business development activities to increase revenues.
• Build strong client relationships, including overseeing client appreciation activities.

Operations:

• Lead branch workforce quality by coaching and supporting Account Executives in employee retention, client service excellence, and maintaining a stable, high‑performing workforce.
• Take ownership of team performance by coaching team members and holding them accountable to sales quotas and growth goals.
• Lead daily branch operations to ensure consistency, efficiency, and alignment with company expectations.
• Ensure branch teams follow company processes related to recruiting, onboarding, client requirements, safety, and compliance.
• Support branch teams in resolving operational issues, removing roadblocks, and keeping daily execution on track.

Qualifications

• 5+ years of staffing industry experience (temp and temp‑to‑hire)
• Experience leading sales and operations teams in a fast‑paced, service‑driven environment.
• Strong understanding of branch P&L, gross profit, revenue growth, client retention, and performance metrics.
• Proven ability to coach, develop, and hold teams accountable to sales and operational goals.
• Experience building client relationships and supporting business development efforts.
• Ability to travel between Houston‑area branches and client sites as needed.

Total Compensation includes base salary, auto allowance, uncapped profit sharing and bonus potential. Benefits include medical, vision, dental, LTD, STD, Life, PTO, PTO on your birthday and work anniversary, parental leave, monthly Friday flex day, and reimbursed tolls.

The Company

Radley is a temporary, temp‑to‑hire, and direct hire company that operates in the commercial staffing industry and specializes in construction. Our unique method of providing a superior service for our clients has led to awards such as; Inavero’s “Best of Staffing – Client Satisfaction” and “Best of Staffing – Talent Satisfaction,” multiple listings in the “Houston Business Journal’s Fast 100” for the fastest growing privately held companies in Houston and in the magazine “Inc 5000” for the fastest growing privately held companies in the country.

Radley is an equal opportunity employer.