Regional Operations Manager

Joseph T. Ryerson & Son, Inc; Houston (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Joseph T. Ryerson & Son, Inc is seeking a Multi Market Operations Manager in Houston, Texas. This role requires guiding branch Operations Managers, while ensuring operational efficiency and compliance within the territory. The position offers a chance to impact on safety, productivity, and quality within the metals industry.

The ideal candidate will have a Bachelor's Degree, extensive experience in management within the metals processing sector, and strong leadership skills. This opportunity is a blend of strategy, compliance, and hands-on leadership.

Qualifications

• 5–10 years in a management role in metals processing or distribution.
• Ability to train and mentor employees.
• Experience in contract negotiations and collective agreements.

Responsibilities

• Guide and lead branch Operations Managers and supervisors.
• Monitor KPI metrics and provide operational updates.
• Manage facility and truck fleet, ensuring compliance.

Skills

Leadership skills

Continuous improvement initiatives

Understanding of OHSA

Statistical process control

Education

Bachelor's Degree

Job description

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best‑class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality‑focused environment, ideal for advancing your career and making your mark in the metals industry.

As a Multi Market Operations Manager at Ryerson, you will be responsible for providing guidance and leadership to branch Operations Managers and lead supervisors within the specified territory, as well as supporting local supervisors and warehouse employees.

Roles and Responsibilities

• Work with Operations Managers (direct reports) on accountability to financial and operational responsibilities. Partner with other Operations team members to drive safety initiatives, productivity improvements, quality, on‑time delivery, equipment maintenance, and CAPEX.
• Utilize and monitor KPI metrics for operations and provide updates to the leadership team and other stakeholders. Act as a resource for operations leadership in the field to remove roadblocks and drive the Ryerson Production System forward.
• Oversee the facility and truck fleet management, including ensuring all equipment is fully utilized to service the warehouse properly. Take ownership of DOT compliance for all private fleet drivers within the multi‑market.
• Oversee machine and building maintenance to ensure preventative maintenance programs are in place and followed to minimize downtime.
• Review and approve proposed promotions, dismissals or disciplinary actions for warehouse employees.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• Bachelors Degree required.
• 5–10 years in a management role in a metals processing or distribution industry is preferred.
• Demonstrated leadership skills with the ability to train and mentor employees.
• Solid understanding of the Occupational Health and Safety Act (OHSA) and DOT regulations if managing a private fleet.
• Demonstrated experience in continuous improvement initiatives – e.g., lean manufacturing, 5S, 6‑sigma.
• Exposure to contract negotiations, communication with Business Agents, and administration of Collective Agreements and Grievance Processes (where applicable).
• Knowledge of statistical process control, warehousing, metal handling, equipment operation, and transportation regulations and procedures.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.