Regional Operations Manager

LSA Management; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Employee assistance program

Flexible schedule

Spending account

Paid time off

Parental leave

Job summary

LSA Management in Charlotte, North Carolina, is seeking a Regional Manager to oversee multiple apartment communities, drive financial performance, and sustain high occupancy. This on-site role partners with Community Managers to meet company standards and resident expectations.

A valid driver's license, strong leadership, budgeting expertise, and knowledge of LIHTC and Fair Housing are required. Proficiency with Yardi Voyager or RealPage is preferred, with travel across the portfolio expected.

Qualifications

• 3+ years regional property management experience.
• Strong leadership and team management.
• Excellent financial acumen and budgeting.
• Ability to work independently and in a team.
• Strong communication and customer service.
• Valid driver's license and reliable transportation.
• Proficient with Yardi Voyager or RealPage.
• Knowledge of LIHTC and affordable housing regs.
• Oversee day-to-day operations across multiple properties.
• Analyze occupancy trends, rent collections, maintenance efficiency.
• Implement operational best practices for resident satisfaction and asset value.
• Forecast budgets and control expenses.
• Identify financial risks and NOI opportunities.
• Mentor Community Managers and onsite teams.
• Drive accountability via coaching and goal setting.
• Understand federal, state, and local housing laws.

Skills

Regional property management

Leadership & team management

Financial acumen & budgeting

Independent & team work

Communication & customer service

Driver's license & transportation

Yardi Voyager / RealPage

LIHTC & affordable housing regs

Multi-property operations

Occupancy, rent collections, upkeep分析

Operational best practices

Budget forecasting & expense control

Identify financial risks & NOI

Mentoring Community Managers

Accountability & collaboration

Housing regulations knowledge

Tools

Yardi Voyager

RealPage

Job description

Market & Affordable Experience Preferred

LSA Management

Charlotte, North Carolina, United States (On-site)

LSA Management is a property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term owner's focus on quality and impact, creating a unique opportunity to add value for residents, team members, and partners. Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.

The Opportunity

As a Regional Manager at LSA Management, you will oversee multiple properties within your assigned region, ensuring they operate efficiently and meet company standards. You will play a key role in driving financial performance, maintaining high occupancy rates, and ensuring resident satisfaction. You will work closely with Community Managers to align property goals with company objectives. A valid driver's license and reliable transportation are required.

The Skillset

• 3 years, proven experience in regional property management, preferably in the multifamily housing industry
• Strong leadership and team management skills
• Excellent financial acumen and budgeting skills
• Ability to work independently and as part of a team
• Strong communication and customer service skills
• Valid driver's license and reliable transportation required
• Proficient in using property management software (Yardi Voyager and RealPage preferred)
• Knowledge of LIHTC and affordable housing regulations required
• Proven ability to oversee day-to-day operations across multiple multifamily communities.
• Skilled in evaluating property performance, including occupancy trends, rent collections, and maintenance efficiency.
• Experience implementing operational best practices to enhance resident satisfaction and asset value.
• Strong financial acumen with the ability to analyze property-level financials, control expenses, and drive revenue growth.
• Proficient in monitoring budgets, forecasting, and ensuring alignment with ownership goals.
• Capable of identifying financial risks and opportunities to optimize NOI (Net Operating Income).
• Effective leader with experience mentoring Community Managers and on-site teams.
• Builds high-performing teams through coaching, performance management, and clear goal-setting
• Fosters a culture of accountability, collaboration, and continuous improvement
• Deep understanding of federal, state, and local housing regulations, Fair Housing laws, and landlord-tenant laws.
• Resident & Stakeholder Relations
• Strategic Thinking & Problem Solving

Job Type

• 401(k) with matching
• Dental, health, and vision insurance
• Employee assistance and discount programs
• Flexible schedule and spending account
• Paid time off and parental leave

Schedule

• Location - North Carolina and surrounding region
• On call and/or Saturdays based on property needs
• Travel throughout portfolio required

License/Certification

• Driver's License (Required)

Join us at LSA Management and make a meaningful impact on our communities!