Regional Operations Leader — Senior Living

Milestone Retirement; United States; Híbrido; USD 102 000 - 138 000; Tempo integral

Resumo da oferta

Milestone Retirement Communities is seeking a Regional Director of Operations to oversee a portfolio of assisted living, memory care and independent living communities. You will report to the Vice President of Operations and drive occupancy, financial performance, regulatory compliance, and resident experience across multiple states.

The role is field-based with a home office in the region and requires 70-90% travel by ground and air.

Qualificações

• Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or closely related field.
• Five to seven years of progressive leadership in senior living or long-term care, including two to three years of multi-site or regional operations management.
• Demonstrated experience leading Executive Directors or community Administrators with measurable occupancy, quality, and financial performance.
• Working knowledge of state licensing requirements and regulatory process in at least one state in the Milestone portfolio.
• Financial fluency, including P&L ownership, budget development, labor management, and variance analysis.
• Valid driver’s license and ability to travel by ground and air throughout the assigned region.

Responsabilidades

• Lead and develop Executive Directors in the region through regular one-on-ones, performance reviews, and community visits.
• Set clear expectations, measurable goals, and accountability cadences aligned with Milestone’s performance standards.
• Build individualized development plans and lead Executive Director recruitment/onboarding with the People Team.
• Serve as interim community leader during vacancies to keep operations stable.
• Meet or exceed occupancy targets; monitor census weekly and act early on at-risk movement.
• Lead monthly operational reviews covering census, financials, staffing, quality indicators, and resident satisfaction.

Conhecimentos

Leadership experience

Multi-site/regional operations

Regulatory knowledge

Financial fluency

Travel readiness

Formação académica

Bachelor’s degree in Healthcare Administration / related field

Master’s degree

Descrição da oferta de emprego

Milestone Retirement Communities is seeking a Regional Director of Operations to oversee a portfolio of assisted living, memory care and independent living communities. You will report to the Vice President of Operations and drive occupancy, financial performance, regulatory compliance, and resident experience across multiple states.

The role is field-based with a home office in the region and requires 70-90% travel by ground and air.