Regional Operations Coordinator Supervisor

Michigan Farm Bureau; Indiana; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401K

Job summary

Michigan Farm Bureau is seeking a Regional Operations Coordinator Supervisor to support the Regional Field Sales Director and Territory Leaders. The role serves as the bridge to the Home Office, leads the RECO team, and drives process improvements across agents, customer service, and internal departments.

You will coordinate calendars, manage recruiting pipelines, participate in events, and support new agent contracting.

Qualifications

• High school diploma or equivalent required.
• Minimum three years of administrative experience required.
• Must obtain a Michigan Property & Casualty license within 90 days of hire.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• 65 wpm keyboarding with accuracy required.
• Willingness to pursue industry-related classes required.

Responsibilities

• Support the Regional Field Sales Director and Territory Leaders daily.
• Lead RECO team, establish procedures and best practices.
• Escalation point for operational issues; align with internal departments.
• Coordinate Managing Partner calendars and daily operation tasks.
• Manage recruiting pipeline database and communications.
• Attend networking/recruiting events and assist with contracting.
• Coordinate regional meetings and events; assist with terminations, reassignments, and office moves.
• Assist Managing Partners with managing Associate Regional Coordinator.
• Communicate regional updates to the field force.

Skills

Administrative experience

Typing 65 wpm

MS Office Suite

Event planning

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Regional Operations Coordinator Supervisor

To provide day-to-day assistance to the Regional Field Sales Director and assigned Territory Leaders. The ROCS will also provide operations to support the field force and be the bridge to the Home Office Team, when necessary. Additionally, the Supervisor leads their assigned RECO team, establishes procedures and best practices, and serves as the primary escalation point for operational issues. This role also oversees operations support performance, identifies opportunities for improvement, and ensures alignment between Agency Services, field agents, Customer Service, and internal departments. Assist in coordinating the Managing Partner’s calendars with daily operation tasks. Manage the recruiting pipeline database and communication. Attend and participate in networking/recruiting events. Participate in and execute new agent contracting. Coordinate and plan regional meetings and events. Assist with Terminations, Book Reassignments, and agent Office Moves. Assist Managing Partners with managing Associate Regional Coordinator. Communicate regional and company updates and news to the field force.

Required

High school diploma or equivalent required. Minimum three years of administrative experience required. Obtain a State of Michigan Property & Casualty license within 90 days of hire. Experienced usage and program development skills in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, Outlook, and Teams) required. Keyboarding skills of 65 wpm with accuracy required. Basic math aptitude required. Willingness to pursue industry-related classes required.

Preferred

Associate or bachelor’s degree preferred. Familiarity with terminology and operations of the agricultural and insurance industries preferred.

Note

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

PM19 Equal employment opportunity, including veterans and individuals with disabilities.

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