Regional Office Operations Lead

Encore Rehabilitation Services; Madison (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Encore Rehabilitation Services is seeking a Regional Office Manager to oversee non-licensed front office operations across multiple facilities in a designated region. The role supports the Regional VP and Clinical Directors, ensuring adherence to Encore’s policies and efficient daily workflows.

The position requires prior Medical Office Management experience and familiarity with computer systems and software.

Qualifications

• Must have completed the twelfth grade
• Business degree desired
• Experience in Medical Office Management
• Demonstrate knowledge of computer operations and software applications

Responsibilities

• Review front office operations in each facility within region and assist staff
• Conduct yearly staff evaluations and participate in interviews as needed
• Lead regional training meetings with Clinic Coordinators to improve operations
• Prepare written reports on meetings, audits, and AR/CO-pay trends
• Open and set up new facilities, including front office staff training and region-wide liaison duties

Skills

Office management

Staff supervision

Communication

Education

High school diploma

Business degree desirable

Tools

Computer software

Job description

Encore Rehabilitation Services is seeking a Regional Office Manager to oversee non-licensed front office operations across multiple facilities in a designated region. The role supports the Regional VP and Clinical Directors, ensuring adherence to Encore’s policies and efficient daily workflows.

The position requires prior Medical Office Management experience and familiarity with computer systems and software.