Regional Office Operations Manager

Encore Rehabilitation Services; Biloxi (MS); On-site; USD 50,000 - 70,000; Full time

Job summary

Encore Rehabilitation Services is seeking a Regional Office Manager to oversee front office operations across facilities in the designated region. This non-licensed role supports supervision of office staff and ensures adherence to Encore’s policies and procedures.

Responsibilities include training, audits, AR and co-pay oversight, and coordination with Clinical Directors and the Director of Reimbursement to maintain efficient clinic operations.

Qualifications

• Education: Must have completed the twelfth grade level of school.
• Business degree desired.
• Experience: Previous experience in Medical Office Management.
• Demonstrate adequate knowledge and understanding of computer operations and software applications.

Responsibilities

• Review front office operations at each facility within region, to include training and assistance to Clinical Director with supervision of staff.
• Assists Clinical Directors with yearly evaluation of staff, interviews and employee dismissals if requested.
• Periodically holds regional training meetings with Clinic Coordinators to improve training and facilitate improved operations.
• Regular meetings with Clinical Directors to go over their facilities audit results and accounts receivable reports.
• Report findings of all meeting, audits and problems to supervisor in written form, report any unusual findings or difficulties with accounts to the Director of Reimbursement.
• Troubleshoot computer problems and find resolutions; monitor computers for maintenance and policy compliance.
• Provide training and assist the Director with interviewing, hiring and discipline of office staff when needed.

Education

High school diploma

Business degree desirable

Job description

Encore Rehabilitation Services is seeking a Regional Office Manager to oversee front office operations across facilities in the designated region. This non-licensed role supports supervision of office staff and ensures adherence to Encore’s policies and procedures.

Responsibilities include training, audits, AR and co-pay oversight, and coordination with Clinical Directors and the Director of Reimbursement to maintain efficient clinic operations.