Regional Office Manager

All For Kids; Palmdale (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical, dental, vision

Generous PTO & holidays

Elevate University growth

DEI Non-Profit of the Year award

Bonuses for Behavioral Health (Bi-week

Wellness days

Job summary

All For Kids in Palmdale is seeking a Regional Office Manager to provide hands-on leadership and operational oversight across multiple locations. You will lead and develop reception staff, set high customer service standards, and ensure smooth daily office operations in a welcoming, professional environment.

This full-time role requires travel to Lancaster and Valencia, bilingual English/Spanish communication, and a track record of coaching teams to high performance.

Qualifications

• 2+ years of management or supervisory experience in admin/reception or multi-site operations.
• Bilingual English/Spanish is required with strong communication in both languages.
• Proven ability to lead, coach, and hold team members accountable to high standards.
• Flexible and adaptable; able to adjust schedules and locations as needed.
• Willing to travel up to 75% between All For Kids locations.
• Strong organizational, problem-solving, multitasking, and decision-making skills.
• Excellent interpersonal and customer service skills with a professional leadership style.
• Proficiency with Microsoft Office and coordinating office supplies and facilities requests.

Responsibilities

• Supervise, coach, train, and support reception staff across Palmdale, Lancaster, and Valencia, establishing clear expectations, accountability, and consistently high standards of professionalism and customer service.
• Oversee daily front-office operations across assigned locations, ensuring offices remain organized, welcoming, fully functional, and aligned with organizational standards and procedures.
• Provide direct reception and administrative coverage as needed, including during staffing shortages, absences, and periods of increased operational demand.
• Monitor office supply inventory, coordinate purchasing and replenishment, and partner closely with the Director of Facilities to identify, communicate, and resolve maintenance, safety, and operational concerns.
• Travel regularly between Palmdale, Lancaster, and Valencia to assess operational needs, support staff, implement consistent processes, and proactively identify opportunities to improve efficiency and service delivery.

Skills

Leadership

Bilingual English/Spanish

Customer service

Adaptability

Travel readiness

Microsoft Office

Tools

Microsoft Office

Job description

Bring your talent. Build your career. Make an impact. At All For Kids, you'll join a mission-driven team where your skills matter, your growth is encouraged, and your work helps create brighter futures for children and families.

Position: Regional Office Manager
Job Type: Full-Time
Salary: $70,304

Work Location: Palmdale

Benefits and Perks

• Comprehensive benefits, Medical, Dental, Vision and 401K.
• Generous PTO, holidays, and wellness days for work-life balance.
• Growth-focused culture with Elevate University.
• Recognized as "DEI Non-Profit of the Year" by the LA Business Journal.
• Bi-weekly and semi-annual monetary bonuses for Behavioral Health Service Providers that meet specific qualifying criteria. (Clinical Roles Only)

Learn more about the Job:

As the Regional Office Manager, you will provide hands-on leadership and operational oversight across multiple All For Kids locations, ensuring a welcoming, professional, and efficient office environment. You will lead and develop reception staff, establish high standards for customer service, and ensure consistency in daily office operations. This highly visible role requires a flexible, solutions-oriented leader who can adapt quickly, support multiple locations, and create a positive experience for employees, families, and visitors.

This position will be primarily based at the Palmdale office, with frequent travel to the Lancaster and Valencia locations. The Regional Office Manager will be responsible for maintaining consistent operational standards and providing direct leadership to reception staff across all three locations. Flexibility to adjust work schedules, travel between offices, and provide hands-on reception coverage is essential to the success of this role.

Job Responsibilities:

• Supervise, coach, train, and support reception staff across Palmdale, Lancaster, and Valencia, establishing clear expectations, accountability, and consistently high standards of professionalism and customer service.
• Oversee daily front-office operations across assigned locations, ensuring offices remain organized, welcoming, fully functional, and aligned with organizational standards and procedures.
• Provide direct reception and administrative coverage as needed, including during staffing shortages, absences, and periods of increased operational demand.
• Monitor office supply inventory, coordinate purchasing and replenishment, and partner closely with the Director of Facilities to identify, communicate, and resolve maintenance, safety, and operational concerns.
• Travel regularly between Palmdale, Lancaster, and Valencia to assess operational needs, support staff, implement consistent processes, and proactively identify opportunities to improve efficiency and service delivery.

Job Qualifications:

• Minimum of 2 years of prior management or supervisory experience required, preferably overseeing administrative, reception, or multi-site office operations.
• Bilingual English/Spanish required, with strong verbal communication skills in both languages.
• Demonstrated ability to lead, coach, develop, and hold team members accountable to high-performance standards.
• Exceptional flexibility and adaptability, with the ability to adjust schedules, priorities, and work locations based on organizational needs.
• Ability and willingness to travel up to 75% of the time between All For Kids locations, including travel to multiple locations within the same workday.
• Strong organizational, problem-solving, multitasking, and decision-making skills.
• Excellent interpersonal and customer service skills, with a professional, approachable, and solutions-focused leadership style.
• Proficiency with Microsoft Office applications and experience coordinating office supplies, administrative processes, and facilities-related requests.

DIVERSITY, EQUITY AND INCLUSION (DEI)

Diversity is a core value at All For Kids and in the Behavioral Health program. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We value inclusivity and support our employees' diverse needs.

While performing the duties of this job, the employee is regularly required to stand or sit; walk; use hands and talk or hear. Fine motor skills such as typing, and the use of a computer mouse is required. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. If you are unable to perform any of the above abilities and require special accommodations to do so, please advise your recruiter. We're dedicated to fostering an environment where everyone can excel.