Regional Multifamily Ops Leader — Ground-Floor Startup

Defined Property Management; Santa Monica (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Ground-floor startup opportunity

Growth potential

Collaborative work environment

Job summary

Defined Property Management is seeking a Regional Multifamily Property Operations Manager to oversee daily operations across a portion of our multifamily portfolio in the Greater Los Angeles area. You will lead property management teams, optimize performance, and drive onboarding of new properties onto our platform.

The role requires 5+ years in property management operations, strong leadership and problem-solving, and comfort working in a startup environment with accountability.

Qualifications

• At least 5 years of experience in property management operations.
• Strong leadership and people management skills.
• Hands-on knowledge of property management platforms (AppFolio is a plus).
• Exceptional problem-solving, organizational, and communication skills.
• Ability to thrive in a startup environment with minimal oversight and high accountability.
• Passion for delivering exceptional service to residents and property owners.
• Experience with property onboarding and process improvement is highly desirable.

Responsibilities

• Oversee daily operations of a portion of a 2,000-unit multifamily portfolio in the Greater Los Angeles area.
• Lead property management teams to ensure operational excellence, efficiency and service quality.
• Develop deep understanding of each property to optimize performance.
• Manage onboarding of new properties into our management platform.
• Build, mentor, and manage a high-performing operations team.
• Identify and implement best practices and operational improvements across the portfolio.
• Collaborate with leadership to set and execute strategic goals.
• Represent Defined Property Management internally and externally.

Skills

Leadership

People management

Problem-solving

Communication

Startup experience

Tools

AppFolio

Job description

Defined Property Management is seeking a Regional Multifamily Property Operations Manager to oversee daily operations across a portion of our multifamily portfolio in the Greater Los Angeles area. You will lead property management teams, optimize performance, and drive onboarding of new properties onto our platform.

The role requires 5+ years in property management operations, strong leadership and problem-solving, and comfort working in a startup environment with accountability.