Regional Multifamily Maintenance Leader

LMS Investment Management Inc.; Birmingham (AL); On-site; USD 75,000 - 95,000; Full time

Job summary

LMS Investment Management is seeking an experienced Area Service Manager to lead maintenance operations across multiple apartment communities in the Northern Region, based in Birmingham, AL, with regular travel including Birmingham, Nashville, and Memphis.

You will provide hands-on leadership, support onsite Service Managers, and drive operational excellence, building great teams, establishing accountability, and delivering exceptional resident service.

Qualifications

• 5+ years of multifamily maintenance experience, including supervisory or management responsibilities.
• Proven success leading, coaching, and developing maintenance professionals.
• Strong technical knowledge of HVAC, plumbing, electrical, appliance repair, and general building maintenance.
• EPA 608 and CPO certifications preferred, or ability to obtain within an established timeframe.
• Experience supporting multiple communities or overseeing regional maintenance operations is highly desirable.
• Strong organizational, communication, and problem-solving skills.
• Ability to balance hands-on technical support with strategic leadership and accountability.
• Valid driver's license and driving record that meets company requirements.
• Ideal candidates reside in the Birmingham, AL area and will be available for regular regional travel.

Responsibilities

• Lead & Develop High-Performing Teams: Provide leadership, coaching, and support to Service Managers and maintenance teams across assigned communities; establish expectations; develop technical and leadership capabilities; conduct regular team meetings; foster collaboration.
• Drive Maintenance Excellence: Oversee maintenance performance across multiple communities; conduct property inspections; improve efficiency, consistency, and resident satisfaction; ensure safety and regulatory compliance.
• Provide Hands-On Operational Support: Serve as escalation point for complex maintenance challenges; coordinate staffing during vacancies and peak periods; deploy specialized maintenance resources; collaborate with leadership.
• Manage Performance & Resources: Monitor repair and maintenance expenses and budgets; identify cost-saving opportunities; track KPIs and drive improvements; support occupancy and resident retention.

Skills

Multifamily maintenance leadership

Team coaching

Operational management

HVAC knowledge

Plumbing knowledge

Electrical knowledge

Strong communication

Job description

LMS Investment Management is seeking an experienced Area Service Manager to lead maintenance operations across multiple apartment communities in the Northern Region, based in Birmingham, AL, with regular travel including Birmingham, Nashville, and Memphis.

You will provide hands-on leadership, support onsite Service Managers, and drive operational excellence, building great teams, establishing accountability, and delivering exceptional resident service.