Regional Medicaid Enrollment Advocate (Hybrid)

Firstsource-Solutions-1; Miami (FL); Hybrid; USD 32,000 - 39,000; Full time

Job summary

Firstsource-Solutions-1 is seeking a Regional Patient Financial Advocate (Associate) to guide patients through Medicaid enrollment, eligibility, and documentation. The role centers on patient advocacy, clear communication, and adherence to Medicaid regulations.

The position offers a hybrid work model with coordination between remote work and in-person collaboration in the Miami area. A Bachelor's degree and at least 2 years of Medicaid enrollment experience are preferred, with certification in

Qualifications

• Strong knowledge of Medicaid enrollment processes and regulations.
• Excellent communication and interpersonal skills with empathy for patients.
• Proficient in using computer systems and software for documentation and case management.
• Strong analytical skills to assess patient financial situations accurately.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Assist patients in understanding Medicaid eligibility requirements and the enrollment process.
• Conduct thorough assessments of patients' financial situations to determine eligibility for Medicaid.
• Provide guidance and support to patients in completing Medicaid applications and necessary documentation.
• Maintain up-to-date knowledge of Medicaid policies, procedures, and changes in legislation.
• Collaborate with healthcare providers and community organizations to facilitate patient access to Medicaid services.
• Follow up with patients to ensure successful enrollment and address any ongoing financial concerns.
• Document all interactions and maintain accurate records of patient cases.
• Participate in training and development opportunities to enhance knowledge and skills related to Medicaid enrollment.

Skills

Medicaid enrollment knowledge

Excellent communication

Documentation and case management

Analytical skills

Independent and teamwork

Education

Bachelor's degree in healthcare administration / social work / finance

Tools

Case management software

Electronic health records (EHR) systems

Job description

Firstsource-Solutions-1 is seeking a Regional Patient Financial Advocate (Associate) to guide patients through Medicaid enrollment, eligibility, and documentation. The role centers on patient advocacy, clear communication, and adherence to Medicaid regulations.

The position offers a hybrid work model with coordination between remote work and in-person collaboration in the Miami area. A Bachelor's degree and at least 2 years of Medicaid enrollment experience are preferred, with certification in