Regional Manager, NH & ME — Operations & Growth

Insurcomm Restoration; Portsmouth (NH); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) with company match

Generous PTO and holidays

Company vehicle or vehicle allowance

Leadership development and career path

Job summary

Insurcomm Restoration seeks an experienced Regional Manager to oversee its New Hampshire and Maine market, driving performance across up to three branch locations. You will own day-to-day operations, develop local leadership, and cultivate customer and referral relationships to sustain revenue growth.

You will lead from the front, hold teams accountable, and balance hands-on execution with disciplined management while reporting to corporate.

Qualifications

• 5-10 years of operations or field leadership experience in restoration, construction, disaster recovery, or related property services (e.g., HVAC, waterproofing, remediation)
• Demonstrated success managing branch or site-level P&L with a track record of margin improvement and revenue growth
• Ability to balance hands-on field execution with structured management discipline across multiple locations
• Strong financial acumen with experience managing budgets, forecasts, and job-level profitability
• Proven ability to develop frontline teams, drive accountability, and build a performance-oriented culture
• Effective communicator with the presence to lead teams and represent the company with external partners
• Willingness to travel regularly across assigned locations; regional travel expected up to 25%

Responsibilities

• Full P&L accountability across assigned locations, including budgeting, forecasting, and financial performance management
• Monitor KPIs including contribution margin, gross margin, EBITDA margin, DSO/DPOs, and more; implement corrective actions as needed
• Proactively manage the cash conversion cycle; drive underbilling resolution and ensure timely, accurate invoicing discipline across all open jobs
• Build and maintain relationships with key referral sources including insurance carriers, property managers, and commercial accounts
• Execute local go-to-market strategy in coordination with regional business development resources and Corporate Marketing
• Identify opportunities to grow wallet share within existing accounts and capture new referral partner relationships
• Oversee day-to-day operations across up to three branch locations, ensuring high standards in service delivery, safety, and compliance
• Implement best practices to optimize operational efficiency, manage operating expenses, and improve job-level contribution margins
• Monitor key cycle time stages—from lead receipt through job close—and drive accountability for improvement
• Leverage our shared technology platform to deliver consistent customer experiences from first call to final walkthrough
• Lead, mentor, and develop local branch teams to foster a culture of accountability, performance, and service excellence
• Embody the player-coach mentality: willing to roll up your sleeves alongside your team when needed
• Promote cross-functional collaboration between field operations and corporate support functions
• Identify and develop future branch leadership talent within your team
• Ensure exceptional customer satisfaction across all branch locations, delivering on our promise of clear communication, no surprises, and dependable outcomes
• Represent Insurcomm Restoration as a brand ambassador at local and regional industry events and trade associations

Skills

Operations leadership

P&L management

Revenue growth

Stakeholder communication

Travel up to 25%

Job description

Insurcomm Restoration seeks an experienced Regional Manager to oversee its New Hampshire and Maine market, driving performance across up to three branch locations. You will own day-to-day operations, develop local leadership, and cultivate customer and referral relationships to sustain revenue growth.

You will lead from the front, hold teams accountable, and balance hands-on execution with disciplined management while reporting to corporate.