Regional Manager, Living Options & Services

Fello; Easton (MD); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Total rewards package

Professional development opportunities

Job summary

Fello is seeking a Regional Manager, Living Options & Services to lead the operations of assigned group homes and other living arrangements for people with disabilities. You will coach Direct Support Professionals to deliver high‑quality, person‑centered services.

A high school diploma is required; a Bachelor's degree is preferred and a Master's is a plus. A Maryland driver's license is necessary, with substantial travel across the Greater Chesapeake Region.

Qualifications

• Five or more years supporting people with disabilities.
• Three or more years managing Direct Support Professionals (DSPs).
• Bachelor’s degree strongly preferred; Master’s degree a plus.
• Valid Maryland driver’s license required and ability to drive.

Responsibilities

• Lead operations of assigned group homes and living arrangements for people with disabilities.
• Coach and manage DSPs to deliver high-quality, person-centered services.
• Plan supports for persons served and ensure quality of services across the region.
• Travel across the Greater Chesapeake Region to support operations and strategic initiatives.

Skills

People management

Communication

MS Word

Excel

Outlook

Education

High school diploma

Bachelor's degree

Master's degree

Tools

MS Word

MS Excel

MS Outlook

Job description

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated.The Regional Manager, Living Options & Services facilitates and manages the operations of assigned group homes and other living arrangements for people with disabilities. This role leads a team of Direct Support Professionals (DSPs) to ensure the development of quality, individualized living services that maximize choice, person-centered thinking, and inclusive opportunities.The Regional Manager focuses on coaching and managing assigned team members, planning and support for persons served, and quality of services, while partnering across the organization to align and transform services to Fello's strategic vision, Developmental Disabilities Administration (DDA) waiver guidelines, and Centers for Medicare & Medicaid Services’ (CMS) Community Setting Rule.This position is a member of the Leadership Council and is designated as essential, requiring availability during times of emergency. This position must meet the qualifications of a DSP and complete all required trainings, including obtaining and maintaining Medical Technician Certification (CMT).The ideal candidate brings five or more years supporting people with disabilities, including three or more years managing DSPs and a proven track record of building high-performing teams. They exercise good judgment under pressure, communicate professionally, and are proficient in MS Word, Excel, Outlook, and related technology tools.This position requires a high school diploma; a Bachelor's degree is strongly preferred, and a Master's degree in social work, education, or a related field is a plus. A valid Maryland Driver's License with no egregious violations is required, and the ability to drive is a requirement of the position.This position is full-time, based at an assigned office location with significant travel required across the Greater Chesapeake Region. The typical work schedule is Monday through Friday with varying hours, and the role requires a flexible schedule to support the needs of a 24-hour, 7-day-a-week operation, including regular and frequent night and weekend hours. This position is eligible for periodic telework.This position includes an award-winning total rewards (benefits) package and paid professional development opportunities.Fello is an equal opportunity employer which means we provide equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at Fello will be based on merit, qualifications, and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.