Regional Manager – Commercial Services & Ops

Frost; Houston (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Holiday and paid time off

Job summary

Frost in Houston is seeking a Regional Manager - Commercial Services to oversee all commercial Teller operations, coordinating through supervisors to ensure workflow and excellent service.

You will drive change by reviewing procedures, meet customers to resolve complex issues and promote additional bank services, while upholding Frost's values of integrity, caring and excellence.

Join a team with a 150-year legacy of serving Texas businesses and individuals.

Qualifications

• 1+ years experience in customer service.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office applications.
• Strong leadership and organizational skills.
• 1+ years experience in bank operations.

Responsibilities

• Plan and coordinate the activities of all department areas through supervisors including the assignment of special projects.
• Review and recommend new methods and procedures to make operations more efficient.
• Meet customers in resolving more complex work problems and when selling additional bank services.
• Ensure strict accountability is maintained for all cash in the area.
• Ensure that internal controls are in place and functioning properly.
• Ensure compliance to policies, laws, and regulations applicable to the area.
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

Skills

Customer service

Written and verbal communication

Microsoft Office

Leadership

Organizational skills

Education

Bachelor's degree in related field

Tools

Microsoft Office

Job description

Frost in Houston is seeking a Regional Manager - Commercial Services to oversee all commercial Teller operations, coordinating through supervisors to ensure workflow and excellent service.

You will drive change by reviewing procedures, meet customers to resolve complex issues and promote additional bank services, while upholding Frost's values of integrity, caring and excellence.

Join a team with a 150-year legacy of serving Texas businesses and individuals.