Regional Manager, Commercial Services – Banking Operations

Frost Bank; Tennessee; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Paid time off

Tuition reimbursement

Wellness programs

Employee Assistance Program

Referral bonus

Job summary

Frost Bank in Tennessee is seeking a Regional Manager – Commercial Services to lead all commercial Teller operations and drive efficient service for customers. You will supervise through department supervisors, spearhead change, review new methods, meet customers to resolve problems, and promote additional bank services while upholding Frost’s integrity and excellence.

Requires leadership, customer-service experience, proficiency with MS Office, and a Bachelor’s degree; Frost offers strong

Qualifications

• 1+ year of customer service experience.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office applications.
• Strong leadership and organizational abilities.
• Preferred: 1+ year experience in bank operations.
• Bachelor’s degree in a related field.

Responsibilities

• Plan and coordinate activities of all department areas through supervisors.
• Review and implement new methods to improve efficiency.
• Meet customers to resolve complex problems and promote bank services.
• Maintain strict cash accountability in the area.
• Ensure internal controls and regulatory compliance.

Skills

Customer service

Communication skills

Leadership

Organizational skills

Bank operations knowledge

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Frost Bank in Tennessee is seeking a Regional Manager – Commercial Services to lead all commercial Teller operations and drive efficient service for customers. You will supervise through department supervisors, spearhead change, review new methods, meet customers to resolve problems, and promote additional bank services while upholding Frost’s integrity and excellence.

Requires leadership, customer-service experience, proficiency with MS Office, and a Bachelor’s degree; Frost offers strong