Regional Manager

Ashfield Healthcare, LLC; Yardley (WA); On-site; USD 112,000 - 208,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision benefits

401(k) with company match

Disability and life insurance

Paid time off

Job summary

Inizio Engage is seeking a Regional Manager to lead a team of Clinical Educators delivering in-home, live, and virtual support to patients and families in the HAE space. You will drive operations, KPIs, and reporting while maintaining close client collaboration.

The role requires RN licensure, 2–3 years in field leadership, and up to 75% travel. A BSN is preferred. This position offers strong benefits and a collaborative culture with growth opportunities.

Qualifications

• Bachelor’s Degree or equivalent; BSN preferred; RN license required
• 2–3 years in field leadership/supervisory management
• Experience in Clinical Education and patient teaching
• Must reside within 60 minutes of a major airport
• Ability to travel up to 75% within assigned region
• Proficiency in Excel, Word, Outlook

Responsibilities

• Demonstrate sound decision making in operations and HR responsibilities
• Support team leadership in program execution as required
• Own and manage day-to-day operations of the CE team
• Ensure KPIs for direct reports are met or exceeded
• Assess outputs for the territory using quantitative and qualitative data
• Maintain knowledge of CRM systems and reporting dashboards
• Create and maintain client/inizio reports
• Provide onboarding and ongoing coaching for direct reports
• Coordinate field visits and coaching reports (FCR)
• Provide timely feedback and targeted training
• Support recruiting, onboarding, and training of CEs
• Manage field time and travel per policies
• Participate in client/inizio meetings to update progress
• Ensure equipment and technology readiness for reports
• Assist leadership during absences and coverage demands

Skills

Advanced communication

Leadership experience

Talent development

Clinical education

Patient education

Excel

Word

Outlook

Travel readiness

Education

Bachelor’s Degree or equivalent

Active RN license

Tools

CRM system

Reporting dashboards

Job description

Inizio Engage has a long-standing partnership with a leading Biotechnology company focused on patient support and education in Hereditary Angioedema (HAE). The Regional Manager manages a designated team of field-based Clinical Educators (CEs) who provide supplemental live, in-home and virtual/telephonic support to patients and their families. This is your opportunity to join Inizio Engage and represent a top biotechnology company!

Why You’ll Love Working Here

• Competitive pay that recognizes your experience, expertise, and impact
• Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
• Company-paid holidays so you can rest, recharge, and focus on what matters most
• Recognition programs, contests, and awards that celebrate your contributions
• Continuous growth opportunities through learning, leadership development, and career advancement support
• A collaborative culture where your ideas are valued and your work makes a difference
• We’re also proud to be recognized for creating an exceptional employee experience: Best Place to Work in BioPharma - 2022, 2023, 2025, 2026
• Certified Great Place to Work® - 2021, 2023, 2025, 2026
• Learn more: https://www.greatplacetowork.com/certified-company/7003732

What will you be doing?

• Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities.
• Support the team leadership in the operational execution of all program requirements as contractually required.
• Take ownership and manage the day-to-day operations of the assigned CE team as key point person.
• Ensure that all Project Key Performance Indictors (KPIs) are successfully being met/exceeded for their direct reports.
• Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence.
• Demonstrate a full working knowledge of program specific technologies e.g., Customer Relationship Manager (CRM) system, reporting dashboards, and any other as applicable to the program.
• Support the program leadership or designee with the creation and maintenance of client/Inizio requested reports.
• Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution.
• May be required/requested to provide operational coverage for the program Client Account Director/Manager and as directed by the Patient Solutions Senior Leadership, to assist with coverage during planned or unplanned absences and for Clinical Educator territories requiring additional support.
• Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Inizio Initiatives, Requirements, Changes/Enhancements, as requested by the Client Account Director, Field, Client Account Manager, Field and or Senior Inizio leadership.
• Conduct and document regular field visits with Clinical Educators including the completion of Field Coaching Reports (FCR) per Inizio / Client requirements.
• Provide timely, actionable feedback and targeted training based on field observations to reinforce strengths, address development needs, and support continuous improvement.
• Provide initial onboarding training and on-going coaching/performance management to direct reports.
• Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes.
• Ensure direct reports have all appropriate equipment and technology to perform their role.
• Participate, as requested, in client and/or Inizio’s meetings to update progress and suggest positive solutions to specific issues and/or opportunities.
• Assist Inizio and Client leadership with recruiting, onboarding, and training of new and existing Clinical Educators to strengthen program knowledge, clinical education skills, and adherence to program requirements.
• Manage field time and travel effectively based on business needs and program priorities, ensuring familiarity with and adherence to the Client’s travel and expense policies.

What do you need for this position?

• Bachelor’s Degree or equivalent work-related experience (BSN Preferred), Active RN required 2-3 years in field leadership/supervisory management experience Advanced communication skills Experience in identifying, hiring, training and developing talent Experience in Clinical Education and patient teaching environment Patient/provider product use, administration and/or injection training experience a plus Experience in a specified disease state/specialty preferred Must reside within 60 minutes of a major airport throughout the duration of the contract Valid Driver’s License Proficiency in Excel, Word, Outlook Ability to travel up to 75% within assigned region The base pay range for this position is $112K - $208K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: https://inizio.com/

Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. That’s why at Inizio Engage we’ve brought together a group of more than 7,000 experts, working in more than 20 countries. A passionate, diverse team with global reach and local knowledge. Together, we partner with our clients to challenge conventional thinking to empower people to make better health decisions and enhance treatment outcomes across the globe.

Equal Opportunity & Inclusion

Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law. Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.

Candidate Use of Artificial Intelligence in Interviews

As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.