Regional Manager

Inizio Engage; Seattle (WA); On-site; USD 112,000 - 208,000; Full time

Job summary

Inizio Engage seeks a Regional Manager to lead a team of Clinical Educators supporting patients and families in hereditary angioedema programs. You will drive operational excellence, performance metrics, and client reporting to ensure high-quality care and program success.

This role requires strong leadership, program management, and hands-on coaching across field teams, with travel as needed across the assigned territory.

Qualifications

• Experience leading regional teams of field-based Clinical Educators.
• Strong program management and KPI achievement.
• Ability to coordinate reporting and client communications.

Responsibilities

• Demonstrate sound decision making in all operational, Compliance and Human Resources responsibilities.
• Support the team leadership in the operational execution of all program requirements as contractually required.
• Take ownership and manage the day-to-day operations of the assigned CE team as key point person.
• Ensure that all Project Key Performance Indicators (KPIs) are successfully met/exceeded for their direct reports.
• Provide ongoing assessment of the assigned territory's outputs/needs utilizing quantitative and qualitative evidence.
• Demonstrate knowledge of CRM system and reporting dashboards used by the program.
• Support the program leadership with the creation and maintenance of client/Inizio requested reports.
• Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence.
• Provide onboarding training and ongoing coaching/performance management to direct reports.
• Verify and validate project roster for changes due to launch or realignment.
• Ensure direct reports have appropriate equipment and technology.
• Assist with recruiting, onboarding, and training of new and existing Clinical Educators.
• Manage field time and travel according to client policies.

Tools

CRM system

Reporting dashboards

Job description

Inizio Engage has a long-standing partnership with a leading Biotechnology company focused on patient support and education in Hereditary Angioedema (HAE). The Regional Manager manages a designated team of field-based Clinical Educators (CEs) who provide supplemental live, in-home and virtual/telephonic support to patients and their families.

Why You’ll Love Working Here

We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:

• Competitive pay that recognizes your experience, expertise, and impact
• Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
• Company-paid holidays so you can rest, recharge, and focus on what matters most
• Recognition programs, contests, and awards that celebrate your contributions
• Continuous growth opportunities through learning, leadership development, and career advancement support
• A collaborative culture where your ideas are valued and your work makes a difference

We’re also proud to be recognized for creating an exceptional employee experience:

• Best Place to Work in BioPharma — 2022, 2023, 2025, 2026
• Certified Great Place to Work® — 2021, 2023, 2025, 2026

What will you be doing?

• Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities.
• Support the team leadership in the operational execution of all program requirements as contractually required
• Take ownership and manage the day-to-day operations of the assigned CE team as key point person.
• Ensure that all Project Key Performance Indictors (KPIs) are successfully being met/exceeded for their direct reports.
• Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence.
• Demonstrate a full working knowledge of program specific technologies e.g., Customer
• Relationship Manager (CRM) system, reporting dashboards, and any other as applicable to the program.
• Support the program leadership or designee with the creation and maintenance of client/Inizio requested reports.
• Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution.
• May be required/requested to provide operational coverage for the program Client Account Director/Manager and as directed by the Patient Solutions Senior Leadership, to assist with coverage during planned or unplanned absences and for Clinical Educator territories requiring additional support.
• Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Inizio Initiatives, Requirements, Changes/Enhancements, as requested by the Client Account Director, Field, Client Account Manager, Field and or Senior Inizio leadership
• Conduct and document regular field visits with Clinical Educators including the completion of Field Coaching Reports (FCR) per Inizio / Client requirements. Provide timely, actionable feedback and targeted training based on field observations to reinforce strengths, address development needs, and support continuous improvement.
• Provide initial onboarding training and on-going coaching/performance management to direct reports
• Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes
• Ensure direct reports have all appropriate equipment and technology to perform their role
• Participate, as requested, in client and/or Inizio’s meetings to update progress and suggest positive solutions to specific issues and/or opportunities
• Assist Inizio and Client leadership with recruiting, onboarding, and training of new and existing Clinical Educators to strengthen program knowledge, clinical education skills, and adherence to program requirements
• Manage field time and travel effectively based on business needs and program priorities, ensuring familiarity with and adherence to the Client’s travel and expense policies.

The base pay range for this position is $112K – $208K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: https://inizio.com/

Equal Opportunity & Inclusion

Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law. Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.

Candidate Use of Artificial Intelligence in Interviews

As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.