Regional Manager

PRC-Saltillo; Wooster (OH); On-site; USD 110,000 - 170,000; Full time

Job summary

PRC-Saltillo is seeking a Regional Manager to lead regional customer support and sales teams, driving revenue growth and market expansion. You’ll coach high-performing teams, establish targets, and collaborate with Funding leadership to ensure a consistent customer experience.

Ideal candidates hold a bachelor's degree in a related field, 3+ years of relevant experience, and at least 1 year of management experience, preferably with AAC industry knowledge.

Qualifications

• Bachelor’s degree in related field required.
• 3+ years of relevant work experience required.
• At least 1 year of management experience required.
• Experience in the AAC industry preferred.
• General knowledge of medical device funding ideal.
• Demonstrated success in consultative selling preferred.

Responsibilities

• Provide strategic leadership to the regional team to support company objectives, sales and revenue goals, key performance metrics, and pipeline growth.
• Establish and monitor individual and team revenue targets, goals, and quarterly priorities.
• Coach, motivate, mentor, and develop regional team members.
• Promote a consultative, customer-centric sales approach throughout the region.
• Assess customer, consultant, and regional market needs and contribute to best practices, processes, and tools.
• Ensure staff receive effective training and follow applicable policies.
• Build collaborative relationships internally and externally and assist regional staff with resolving customer concerns.
• Support regional forecasting, budgeting, strategic planning, and training initiatives.
• Participate in recruiting, onboarding, and training new regional team members.
• Complete performance reviews and other team administrative responsibilities.
• Represent PRC-Saltillo at conferences and regional events as needed.

Skills

Leadership

Time management

Communication

Analytical thinking

Customer focus

Training & development

Education

Bachelor’s degree in related field

Job description

Help Provide Voices – Join PRC-Saltillo as a Regional Manager!

At PRC-Saltillo, our mission is to provide voices to children and adults who are unable to communicate effectively with their natural voices. Each year, we support thousands of individuals through specialized communication devices and software that empower people with Autism, ALS, Cerebral Palsy, Aphasia, and other conditions. Our work opens doors to education, employment, and fuller participation in life.

As a Regional Manager, you’ll lead customer support and sales activities within an assigned region, developing and coaching a high-performing team while driving revenue growth, market expansion, and achievement of company goals. You’ll oversee regional performance, training, goal attainment, and staff development while partnering with Funding leadership to support collaboration and a consistent customer experience.

Why You’ll Love Working Here

• Mission-Driven Leadership: Lead a team whose work helps individuals access life-changing communication solutions.
• Develop & Inspire Others: Coach, mentor, and support team members in reaching their goals and professional potential.
• Drive Regional Growth: Help shape regional strategy, strengthen customer relationships, and support revenue and pipeline growth.
• Collaborative Impact: Partner with Funding leadership and teams across PRC-Saltillo to provide a consistent, customer-focused experience.

Duties and Responsibilities

• Provide strategic leadership to the regional team to support company objectives, sales and revenue goals, key performance metrics, and pipeline growth.
• Establish and monitor individual and team revenue targets, goals, and quarterly priorities.
• Coach, motivate, mentor, and develop regional team members.
• Promote a consultative, customer-centric sales approach throughout the region.
• Assess customer, consultant, and regional market needs and contribute to the development and improvement of best practices, processes, and tools.
• Ensure staff receive effective training and follow applicable company policies, procedures, and legal/regulatory requirements.
• Build collaborative relationships internally and externally and assist regional staff with resolving customer concerns.
• Support regional forecasting, budgeting, strategic planning, and training initiatives.
• Participate in recruiting, hiring, onboarding, and training new regional team members.
• Complete performance reviews, performance improvement plans, and other team administrative responsibilities.
• Represent PRC-Saltillo at conferences and regional events as needed.

Education and Experience

• Bachelor’s degree in Speech-Language Pathology, Special Education, Occupational Therapy, Business, or a related field required.
• Three or more years of relevant work experience required.
• At least one year of management experience or an equivalent combination of leadership or project management experience required.
• Experience within the AAC industry preferred.
• General knowledge of medical device funding is ideal.
• Demonstrated success in consultative selling preferred.

Required Skills/Abilities

• Strong leadership skills with the ability to motivate a team toward common goals and hold others accountable.
• Excellent organizational and time-management skills with the ability to prioritize projects and lead effective meetings.
• Strong interpersonal and conflict-resolution skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent verbal and written communication skills.
• Customer-focused, service-oriented approach.
• Ability to develop, implement, and train others on effective processes.
• Ability to maintain professionalism, integrity, confidentiality, and composure in challenging situations.
• Positive attitude and growth mindset.