Regional Manager

Inframark LLC; New York (NY); On-site; USD 160,000 - 200,000; Full time

Job summary

Inframark LLC seeks a Regional Manager to oversee NY region operations, maintenance, billing and customer service, driving efficiency and regional performance in line with strategic goals.

The role requires a Bachelor's degree and 7-10 years of related experience, including at least 5 years in supervision. Salary ranges from $160,000 to $200,000, with DOT/Safety compliance and strong leadership expectations.

Qualifications

• Bachelor's degree and 7-10 years related experience; minimum 5 years supervisory.
• Strong leadership, budgeting, and cross-functional collaboration skills.
• Willingness to obtain water/wastewater certification as required.

Responsibilities

• Manages financial performance for the region.
• Works with other departments to establish or improve management systems for long-term stability and growth.
• Establishes and tracks KPI forecasts to align with company goals.
• Oversees annual operating and capital budget preparation and administration.
• Leads new business development, contract negotiations, renewals and scope expansion.
• Formulates and implements project goals, strategies, and SOPs.
• Ensures SOPs, DOT, Safety, OSHA and other requirements are met.
• Manages hiring, onboarding, performance, salary, training and terminations.
• Coaches teams for performance and improvement and ensures customer satisfaction.

Skills

Leadership

Budgeting

Communication

Project Management

Problem Solving

Education

Bachelor's degree

Tools

Microsoft Office

Job description

REGIONAL MANAGER

The Regional Manager is responsible for ensuring the efficiency and effectiveness of the NY Region by overseeing all management, operations, maintenance, billing and customer service activities within the assigned region.

Salary range - $160K-$200K depending on level of experience

RESPONSIBILITIES

• Manages financial performance for the region.


• Works with other departments to establish or improve management systems required to provide long-term stability and growth and minimize risk.


• Responsible for establishing and tracking key performance forecasts and indicators to ensure regional performance and alignment with company strategic plan/goals.


• Oversees the preparation and administration of the annual operating and capital budget.


• Leads new business development activities and contract negotiations, as well as securing renewals and scope expansion.


• Formulates and implements project goals, strategies, and SOPS.


• Ensures that all SOPs are followed, and DOT, Safety, OSHA and other requirements are met.


• Manages teams related to hiring, on-boarding, performance management, utilization, training, development, salary, promotions, transfers and terminations.


• Coaches individual and team for performance and improvement.


• Ensures overall customer satisfaction and manages client communications.


• Other duties as assigned.

Education/Experience

: Bachelor's degree and 7-10 years related experience. Minimum of 5 years supervisory experience.

Licenses/Certifications

: Valid Driver's License. Ability to obtain appropriate water or wastewater certification based on facility managed.

Technical

: Knowledge of water/wastewater facilities. Working knowledge of OSHA requirements, DOT regulations, Utility SOPs, etc. Advanced proficiency with Microsoft Office applications & internet. Ability to interpret analytical results.

Communication:

Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.

Problem Solving & Quality:

Pays attention to detail. Identifies & solves complex issues. Thinks "big picture" when assessing problems/opportunities. Develops innovative & creative solutions.

Managing for Results:

Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.

Leadership & Initiative:

Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.

PHYSICAL DEMANDS

Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladder.

TRAVEL:

Up to 75%.To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Operations and Maintenance - Inframark