Regional Manager

Admiral Communities; Knoxville (TN); Hybrid; USD 72,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

PTO after 90 days

Paid holidays

401(k) retirement plan

Training & support

Job summary

Admiral Communities is seeking a Regional Manager to oversee a portfolio of mobile home communities across the assigned region. You will lead leasing, operations, and team performance to hit occupancy, revenue, and expense targets while aligning with company policies and financial goals.

In this role you will hire and coach Community Managers, monitor KPIs, manage budgets, and coordinate with centralized teams to ensure safety, compliance, and high-quality operations across properties.

Qualifications

• High school diploma required; college degree preferred.
• 5+ years of management experience (multi-site preferred).
• Proven ability to hire and build teams.
• Strong financial and operational acumen.
• Valid driver’s license and reliable transportation.

Responsibilities

• Own and deliver on regional KPIs: occupancy (lot + POH), delinquency reduction, revenue growth, and expense control.
• Hire, onboard, and coach Community Managers and onsite staff; manage performances against KPIs.
• Ensure policy, procedure, and system compliance across all properties.
• Drive occupancy and pricing strategies; oversee POH strategy and sales.
• Monitor and control operating expenses; approve capital projects and rehabs.

Skills

Leadership

Financial acumen

Communication

MS Office

Driver's license

Education

High school diploma

College degree preferred

Tools

Microsoft Office

Job description

Admiral Communities is hiring a Regional Manager to oversee a portfolio of mobile home communities and drive performance through strong leadership, hiring, and operational execution. This role is responsible for occupancy, revenue growth, expense control, and team performance across assigned markets while ensuring alignment with company systems, policies, and financial goals.

The Regional Manager operates as a performance leader and builder of teams, owning results through people, hiring, and disciplined execution.

Core Responsibilities:

Portfolio Performance Ownership:

• Own and deliver on regional KPIs:
• Occupancy (lot + POH).
• Delinquency reduction.
• Revenue growth (rent + home sales).
• Expense control vs. budget.
• Maintain real-time understanding of portfolio financials.
• Identify underperforming assets and execute turnaround plans.

Hiring, Team Leadership & Development:

• Full ownership of hiring for Community Managers and onsite staff.
• Source, interview, and select candidates.
• Build and maintain a strong talent bench.
• Onboard and train all new hires to company standards.
• Directly manage and coach Community Managers.
• Hold team accountable to KPIs, systems, and execution standards.
• Handle performance management, disciplinary actions, and terminations.
• Build a high-performance, no-excuses culture.

Operational Execution:

• Ensure consistent execution of company policies, procedures, and systems across all properties.
• Drive adoption and usage of:
• Rent Manager.
• Company reporting standards.
• Communication protocols.
• Coordinate with centralized teams (Accounting, Marketing, VAs).
• Ensure compliance with all local, state, and federal regulations.

Revenue & Occupancy Growth:

• Drive occupancy through leasing execution, pricing strategy, and marketing coordination.
• Oversee Park Owned Home (POH) strategy:
• Reduce total POH count through sales.
• Maximize occupancy and rental rates.
• Partner with Marketing Director to improve lead flow and conversion.

Expense & Asset Management:

• Monitor and control all operating expenses:
• Utilities (water/sewer, other).
• Maintenance and vendor spend.
• Property taxes and infrastructure costs.
• Approve and oversee capital projects and rehabs.
• Ensure cost-efficient execution of POH rehabs.

Field Execution & Site Oversight:

• Conduct regular site visits across portfolio.
• Inspect property conditions, operations, and team performance.
• Identify issues proactively and implement corrective actions.
• Ensure communities meet company standards for safety, appearance, and compliance.

Reporting & Communication:

• Deliver consistent, accurate reporting to VP of Operations.
• Communicate performance, risks, and opportunities proactively.
• Maintain strong cross-functional communication.

Operating Cadence & Systems (Required):

• Weekly:
• 1:1 calls with each Community Manager.
• KPI review (occupancy, delinquency, leasing activity).
• Monthly:
• Property performance reviews (budget vs. actual).
• Action plans for underperforming assets.
• Quarterly:
• Talent review (upgrade, promote, replace).
• Portfolio strategy review with VP of Operations.

KPI Ownership & Scorecards:

• Own Regional KPI Dashboard:
• Occupancy (lot + POH).
• Delinquency %.
• Revenue vs. budget.
• Expense ratios.
• Maintain Community Manager scorecards:
• Leasing performance.
• Collections.
• Property condition.
• Execution standards.
• Use data to drive accountability and performance.

Supervisory Responsibility:

• Direct supervision of Community Managers.
• Indirect oversight of maintenance staff, vendors, and contractors.

Work Environment / Travel:

• Combination of remote work, field visits, and office time.
• Frequent travel required across assigned region.
• Must be able to walk properties and inspect assets.

Position Type:

• Full-time, exempt.
• Must be available for after-hours issues and emergencies.
• High school diploma required; college degree preferred.
• 5+ years of management experience (multi-site preferred).
• Proven ability to hire and build teams.
• Strong financial and operational acumen.
• Ability to make independent decisions.
• Strong communication and organizational skills.
• Proficiency with property management software and Microsoft Office.
• Valid driver’s license and reliable transportation.

What We Offer:

• Competitive salary ranges from $72,000 to $85,000.
• Paid time off after 90 days.
• Paid holidays.
• 401(k) retirement plan.
• Training and ongoing support from an experienced operations team.

Bonus Structure:

• A quarterly discretionary bonus may be offered with this position based on overall performance, portfolio results, and company objectives.

Equal Employment Opportunity:

Admiral Communities is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, disability, veteran status, or any other protected characteristic under applicable law.