Regional Manager

The Integral Group; Atlanta, Northern (GA, KY); Hybrid; USD 100,000 - 150,000; Full time

Job summary

The Integral Group is seeking an experienced Property Operations Director to lead a multi-site portfolio in Atlanta. You will drive financial performance, oversee Community Managers, and align staffing with company objectives.

You will manage budgets, oversee service quality, and ensure compliance with corporate policies. A CPM or college degree is preferred, with strong people skills and a focus on resident satisfaction.

Qualifications

• 3–5 years of successful management experience, preferably in property management.
• Ability to manage multi-site portfolios and teams across locations.
• Strong leadership and communication skills, both written and verbal.
• CPM designation or college degree preferred; candidate eligibility considered.
• Must be able to pass pre-employment background check and drug screening.

Responsibilities

• Directs all property operations within an assigned portfolio to meet financial and business objectives.
• Supervises Community Managers and staff, providing motivation and training.
• Resolves employee and resident conflicts and acts as liaison with executives and owners.
• Reviews performance, marketing, pricing, and financial strategies to ensure targets are met.
• Oversees budgeting, business plans, and quarterly re-forecasts; ensures budgets are followed.
• Oversees customer service for residents, vendors, owners, and partners; monitors satisfaction.
• Conducts site visits to ensure safety and cleanliness; coordinates repairs with the service team.
• Recruits, hires, trains, and evaluates Community Managers and on-site teams.
• Performs performance and salary reviews; ensures compliance with policies.

Skills

People management

Budgeting

Multi-site management

Recruiting

Conflict resolution

Education

College degree or CPM designation

Job description

• Directs all property operations within an assigned portfolio and ensures that the Company and/or owners’ financial and business objectives are being achieved.
• Directs and supervises Community Managers and other subordinate Associates and provides motivation and training to all property Associates.
• Assists Community and Service Managers with employee and resident conflict resolution.
• Acts as liaison between Senior Executives and Owners and property management staff.
• Reviews property performance and evaluates marketing, pricing, and financial strategies.
• Prepares and/or oversees preparation for, annual budget, business plans, and re-forecasting budgets throughout the year and ensures financial performance meets budgeted expectations.
• Ensures compliance with Owner and other business reporting, plans, and budgets.
• Oversees customer service function for residents, vendors, owners, and other partners.
• Monitors resident satisfaction and retention.
• Conducts site visits so as to ensure safety and cleanliness and alerts Service team to items that need to be repaired.
• Reviews and approves all Portfolio bonus and commissions.
• Participates as required in meetings with Construction and Development Division members to discuss various property needs and issues.
• Assists Community and Service Managers with Quality Assurance, payroll, accounting, IS, legal, and risk management issues.
• Recruits, hires, trains, motivates, supervises, and evaluates Community Managers and on-site teams.
• Prepares annual operating budgets and ensure actual performance falls within budget parameters.
• Conducts performance and salary reviews as scheduled.
• Ensures compliance with Company policies and procedures.
• Perform physical inspections for loan and other purposes.
• Coordinate and participate in due diligence and pre-acquisition as needed.
• Other duties as assigned in the best interest of the company

Experience & Qualifications

• 3-5 years successful management experience, preferably in property management. Multi-site experience preferred.
• College Degree or CPM designation (or candidate eligibility) preferred
• Positive attitude and people oriented.
• Ability to work with and understand persons of all ethnic and educational backgrounds.
• Ability to communicate clearly and effectively, both verbally and in writing
• Must have professional demeanor and image and be pleasant to work with
• Ability to assist Community Manager in all duties, which s/he may be assigned.

Employment Eligibility Verification

• Must possess valid documentation to establish identity and U.S. employment eligibility.
• Submission to, and ability to pass, a thorough pre-employment background check and drug screening is a requirement for employment.

The Integral Group. is an Equal Opportunity Employer

As an equal opportunity employer, The Integral Group recognizes that our strength lies in our people. We are committed to diversity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.