Regional Loan Associate Supervisor

FIRST INTERNATIONAL BANK & TRUST; Bismarck (ND); On-site; USD 65,000 - 90,000; Full time

Job summary

First International Bank & Trust seeks a Regional Loan Associate Supervisor to lead and develop Loan Associates across the Central and Western Market. You will coach teams, oversee loan operations, and ensure consistency and quality in funding, documentation, and post-closing processes.

You will collaborate with lending and branch leaders to optimize resources, train staff, and drive operational excellence while maintaining a customer-focused culture across multiple locations.

Qualifications

• Associate degree and a minimum of four years of related banking, loan operations, or lending support experience, or an equivalent combination of education and experience.
• Experience working with loan documentation, loan administration, loan operations, or related banking functions.
• Previous leadership, supervisory, training, or mentoring experience preferred.
• Familiarity with loan systems, documentation workflows, lien perfection, ticklers, exceptions, or audit-related processes preferred.

Responsibilities

• Lead, coach, and support Loan Associates across the market, helping them develop their skills and achieve departmental goals.
• Serve as a resource and subject matter expert for loan operations, documentation, funding, and post-closing processes.
• Provide training and mentorship to ensure accuracy, consistency, and adherence to established procedures.
• Monitor loan production and staffing needs across market locations and help allocate resources effectively.
• Oversee loan funding, recording, lien perfection, and related documentation activities to ensure timely completion.
• Review audit findings, documentation exceptions, and tickler reports while working with team members to maintain quality standards.
• Establish performance expectations, provide ongoing feedback, and create action plans to support employee success.
• Partner with lending and operational leaders to identify opportunities for process improvement and operational efficiency.
• Support organizational initiatives and help guide team members through change while maintaining a strong customer-focused culture.

Skills

Organizational skills

Attention to detail

Communication skills

Leadership / supervisory

Customer-focused

Education

Associate degree

Tools

Loan systems

Documentation workflows

Audit processes

Job description

At First International Bank & Trust, our Loan Associates play a critical role in supporting the lending process and helping our bankers deliver an exceptional customer experience. We're looking for a Regional Loan Associate Supervisor to lead and develop Loan Associates across our Central and Western Market while driving consistency, quality, and operational excellence.

This is an opportunity for an experienced banking professional to step into a leadership role where you'll coach team members, strengthen processes, and partner with lending and branch leaders across multiple locations. If you enjoy developing people, solving problems, and creating efficient processes that support growth, we'd love to hear from you.

Key Responsibilities:

• Lead, coach, and support Loan Associates across the market, helping them develop their skills and achieve departmental goals.
• Serve as a resource and subject matter expert for loan operations, documentation, funding, and post-closing processes.
• Provide training and mentorship to ensure accuracy, consistency, and adherence to established procedures.
• Monitor loan production and staffing needs across market locations and help allocate resources effectively.
• Oversee loan funding, recording, lien perfection, and related documentation activities to ensure timely completion.
• Review audit findings, documentation exceptions, and tickler reports while working with team members to maintain quality standards.
• Establish performance expectations, provide ongoing feedback, and create action plans to support employee success.
• Partner with lending and operational leaders to identify opportunities for process improvement and operational efficiency.
• Support organizational initiatives and help guide team members through change while maintaining a strong customer-focused culture.

Qualifications:

• Associate degree and a minimum of four years of related banking, loan operations, or lending support experience, or an equivalent combination of education and experience.
• Experience working with loan documentation, loan administration, loan operations, or related banking functions.
• Previous leadership, supervisory, training, or mentoring experience preferred.
• Familiarity with loan systems, documentation workflows, lien perfection, ticklers, exceptions, or audit-related processes preferred.

Skills and Competencies:

• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• High attention to detail and commitment to accuracy.
• Effective verbal and written communication skills.
• Sound judgment, problem-solving ability, and a collaborative leadership style.
• Customer-focused mindset with a commitment to supporting team and organizational goals.