Regional IT Site Leader for Manufacturing & Rollouts

MacLean Power, LLC; Columbia (SC); Vor Ort; USD 90.000 - 140.000; Vollzeit

Zusammenfassung

MacLean Power Systems seeks a Manager, Site Support to lead regional IT site-operations across manufacturing and distribution locations. You will report to the Senior Manager, IT Operations & End User Experience, driving site partner relationships, escalation handling, and central IT standards without compromising plant effectiveness.

The role requires strong knowledge of network architecture and IT operations, plus 5–10 person team leadership and IT project management experience in an

Qualifikationen

• 7+ years IT support/service delivery experience with 3+ years leading multi-site, regional, or field-support teams.
• Bachelor's degree in IT, business, engineering, or related field.
• ITIL or comparable service-management certification preferred; project-management training/certification a plus.

Aufgaben

• Lead, coach, and hold accountable the Regional IT Site Leaders; establish coverage expectations, operating rhythms, travel priorities, backup plans, and common service practices.
• Maintain strong relationships with General Managers and site leadership; act as escalation point for support, communication, or tech-change issues.
• Own field execution for enterprise rollouts and ensure site readiness for ERP, infrastructure, workstation, cybersecurity, collaboration, and other technology initiatives.
• Coordinate field priorities with PMO, Infrastructure, Enterprise Applications, Security, and Central Service Desk.
• Standardize site documentation, local inventory, vendor coordination, escalation expectations, and health-check routines.

Kenntnisse

Multi-site leadership

Stakeholder management

Escalation ownership

Field service design

Project and rollout execution

Coaching and accountability

Operational communication

Continuous improvement

Ausbildung

Bachelor's degree in information technology, business, engineering, or related field

Tools

ITSM software

Jobbeschreibung

MacLean Power Systems seeks a Manager, Site Support to lead regional IT site-operations across manufacturing and distribution locations. You will report to the Senior Manager, IT Operations & End User Experience, driving site partner relationships, escalation handling, and central IT standards without compromising plant effectiveness.

The role requires strong knowledge of network architecture and IT operations, plus 5–10 person team leadership and IT project management experience in an