Regional IT Operations & Liaison Program Manager

Billings Clinic; Billings (MT); On-site; USD 54,000 - 67,000; Full time

Job summary

Billings Clinic is seeking an IT Regional Operations Liaison Program Manager to oversee and optimize IT operations across multiple sites in Montana, Wyoming, and the region. The role focuses on leadership, regional service delivery, and collaboration with site leaders to drive efficiency.

The position emphasizes strong program management, licensing coordination, and stakeholder communications, with potential supervisory responsibilities in the future.

Qualifications

• Minimum 4 year / Bachelor's degree in Information Technology, Business Administration, science, math, or a related field.
• Master's degree in Information Technology, Business Administration, or a related field preferred.
• Minimum of 5 years of experience in IT operations, customer service, or program management.

Responsibilities

• Attend leadership and management meetings to discuss IT regional operations concerns and opportunities.
• Develop strategies to improve regional relations, processes, and customer service.
• Oversee IT regional invoicing, ensuring accuracy and timely processing.
• Review regional budgets and financials; manage quotes and proposals for regional site projects.
• Obtain appropriate subscription/licensing for regional applications and coordinate with stakeholders.

Education

Bachelor's degree in Information Technology, Business Administration, science, math, or a related field

Master's degree in Information Technology, Business Administration, or a related field

Tools

ServiceNow

Job description

Billings Clinic is seeking an IT Regional Operations Liaison Program Manager to oversee and optimize IT operations across multiple sites in Montana, Wyoming, and the region. The role focuses on leadership, regional service delivery, and collaboration with site leaders to drive efficiency.

The position emphasizes strong program management, licensing coordination, and stakeholder communications, with potential supervisory responsibilities in the future.