IT Network Engineer (I-III) | (Billings or Kalispell)

Logan Health; United States; On-site; USD 46,000 - 74,000; Full time

Job summary

Billings Clinic is seeking an IT Network Engineer (I-III) to join the PMO / Operations team. The role supports the data and voice infrastructure to enable high-quality health care across Billings Clinic and regional partners, with a focus on reliability, security, and performance.

Responsibilities include designing, implementing and maintaining network infrastructure, coordinating with stakeholders, and ensuring compliance with applicable regulations.

Qualifications

• 4 Year / Bachelors Degree in related field or equivalent years of experience.
• 0-10 years’ experience with network infrastructure/architecture, remote access systems, internet connectivity, telecommunications and support services.
• Knowledge with LAN switching and VLANs.
• Knowledge/Experience supporting LAN/WAN.
• Knowledge/Experience supporting voice communication/telephony (VoIP, Analog and digital).
• Experience with the maintenance, configuration, incident resolution, and engineering connectivity solutions.
• Internet based IPSEC and SSL VPN tunnel experience.
• A thorough understanding of the OSI model, Ethernet, HTTP, and TCP/IP.

Responsibilities

• Serves as the primary technology resource for assessment and mapping of current and future state with gap identification/analysis, design, implementation, ongoing development and maintenance of network infrastructure.
• Coordinates closely with leadership, staff, IT, affiliates, sites, and vendors for planning, analysis, design, implementation, evaluation and support of network infrastructure.
• Acts as a liaison and expert resource for network infrastructure to end-user community, clinicians and/or vendors to identify problems and concerns.
• Researches, analyzes and provides recommendations for corrective action to resolve problems with internal system functionality and data integration.
• Monitors the environment, technology and infrastructure to support optimal patient care and safety.
• Ensures network policies and procedures comply with regulations and standards.

Skills

Network infrastructure

LAN switching

LAN/WAN support

VoIP telephony

TCP/IP & DNS/HTTP/FTP/SSH

VPN (IPsec/SSL)

Education

Bachelor's degree in related field

Industry certifications in networking/telecommunications preferred

Job description

Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Courtesy Posting – Apply Directly with Billings Clinic Important: This is a courtesy posting only. Logan Health is sharing this opportunity on behalf of Billings Clinic. This position is not employed by Logan Health, and applications submitted through the Logan Health Careers site will not be reviewed.

IT Network Engineer (I-III) PMO / OPERATIONS - 100.8732 (BILLINGS CLINIC HOSPITAL) req12361 Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt) Starting Wage DOE: $33.66 - $53.70 Work Location: Billings, MT or Kalispell, MT Depending on education and experience, candidates may be considered for Levels I - III Network Engineer

Responsibilities for this team include providing strategy, design, support, security, maintenance and optimization of the data and voice infrastructure in order to facilitate and enhance the delivery of health care services in Billings Clinic and its regional partners.

Essential Job Functions

• CORE VALUES: Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• KEY RESPONSIBILITIES: Serves as the primary technology resource for the assessment and mapping of current and future state with gap identification/analysis, design, implementation, on-going development and maintenance of network infrastructure. Coordinates closely with Billings Clinic Leadership, staff members, Information Technology staff, key stakeholders including affiliates, managed and non-managed sites, and software vendors for the planning, analysis, design, implementation, evaluation and support of network infrastructure.
• STRATEGY: Acts as a liaison and expert resource for network infrastructure with the end-user community, clinicians and/or software/hardware vendor to identify problems and concerns regarding the overall performance and/or effectiveness of the technologies and workflows that impact users. Researches, analyzes and provides recommendations for corrective action to resolve problems with the internal functionality of the system and/or integration of information between systems. Collaborates with clients and technical resources and/or software/hardware vendor with recommendations for system enhancements, detailed information regarding technical or functionality problems and assists with implementation of recommended fixes.
• PATIENT SAFETY and QUALITY: Monitors the environment, technology and infrastructure to support optimal patient care and prevention of adverse events.
• POLICY and PROCEDURE / REGULATORY: Ensures network infrastructure and corresponding policies and procedures, related to Health IT, follow appropriate Practice Acts, other applicable regulations and standards.
• OTHER DUTIES: Performs additional duties as defined for specific IT Network Engineer Role. See table below. Performs other duties as assigned or needed to meet the needs of the department/organization.

Minimum Qualifications

Education

• 4 Year / Bachelors Degree in related field or equivalent years of experience

Experience

• 0-10 years’ experience with network infrastructure/ architecture, remote access systems, internet connectivity, telecommunications and support services
• Knowledge with LAN switching and VLANs
• Knowledge/Experience supporting LAN/WAN
• Knowledge/Experience supporting voice communication/ telephony (VoIP, Analog and digital)
• Experience with the maintenance, configuration, incident resolution, and engineering connectivity solutions
• Internet based IPSEC and SSL VPN tunnel experience
• A thorough understanding of the OSI model, Ethernet, HTTP, and TCP/IP
• Knowledge/Experience implementing and administrating common TCP/IP based services, including DNS, HTTP, FTP, SSH, SMTP, etc.
• Demonstrates analytical skills necessary to perform responsibilities requiring analysis, judgment, and knowledge of information services

Certifications and Licenses

• Industry certifications in networking/telecommunications preferred
• Able to provide home internet access and have personal cell phone Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.

Shift: Day Shift - Variable Hours (United States of America)

Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender identity, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources. At Logan Health, our work is driven by our mission, vision, and values: Our Mission Quality, compassionate care for all. Our Vision Reimagine health care through connection, service, and innovation. Our Core Values Be Kind – We foster compassion and positivity in our work environment. Work Together – Collaboration leads to innovation, efficiency, and improved communication. Trust and Be Trusted – We build trust by acting with authenticity, empathy, and good intent. Strive for Excellence – We continually push ourselves to improve, innovate, and deliver high-quality care and services.