Regional HVAC Support & Sales Specialist

Gemaire Distributors; Pensacola (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Gemaire Distributors in Pensacola, FL, is looking for a Rapid Regional Support Associate to travel to branches within a region and provide strong sales and service support to dealers and end users.

You will help supervise and train Counter and Warehouse Associates, assist management with daily operations, and process sales orders with upsell opportunities to maintain branch performance in a fast-paced environment.

Qualifications

• Minimum 1+ year experience in HVAC, customer Service, warehousing/distribution or retail.
• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level preferred.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.

Responsibilities

• Represent GEMAIRE as a leader in the industry ensuring maximum sales.
• Travel to branches assigned by the Area Operations Manager for specific assignments and/or general branch support (counter and warehouse)
• Maintain effective communication and collaboration with internal and external sales personnel, vendors, and contractors
• Support branch staffing needs as directed by the Area Operations Manager (counter and warehouse)
• Identify and address training opportunities related to safety, procedures, and workflow
• Maintain up-to-date knowledge of company policies and procedures
• Share best practices across the region to improve team efficiency and effectiveness in daily tasks
• Support training and development of team members to elevate branch standards
• Assist with resolution of customer relationship issues involving dealers and end users
• Pick, receive, and stock product accurately and properly; lead by example
• Provide observations and recommendations from branch visits to the Area Operations Manager to strengthen the division team
• Complete sales order processing for customers, including upselling associated items
• Perform other duties as assigned.

Skills

HVAC knowledge

Customer service

Sales experience

Communication

Multitasking

Independent work

Team collaboration

Travel willingness

Problem solving

Education

Bachelor’s or Associate’s Degree preferred

Tools

Microsoft Office

Forklift operation

Job description

Gemaire Distributors in Pensacola, FL, is looking for a Rapid Regional Support Associate to travel to branches within a region and provide strong sales and service support to dealers and end users.

You will help supervise and train Counter and Warehouse Associates, assist management with daily operations, and process sales orders with upsell opportunities to maintain branch performance in a fast-paced environment.