Regional HVAC Support & Sales Specialist

Gemaire; Florida; Hybrid; USD 42,000 - 58,000; Full time

Job summary

Gemaire is seeking a Rapid Regional Support Associate to travel to branches within a region, provide counter and warehouse support, and drive sales while delivering excellent customer service.

You will train and assist branch staff, coordinate with internal teams, and help manage daily operations to ensure service excellence across the region. This role requires HVAC knowledge, strong communication, and a proactive, customer-first mindset.

Qualifications

• Minimum 1+ year experience in HVAC, customer Service, warehousing/distribution or retail.
• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level preferred.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Must have a clean driving record for at least the past 3 years.

Responsibilities

• Represent GEMAIRE as a leader in the industry ensuring maximum sales.
• Travel to branches assigned by the Area Operations Manager for specific assignments and/or general branch support (counter and warehouse).
• Maintain effective communication and collaboration with internal and external sales personnel, vendors, and contractors.
• Support branch staffing needs as directed by the Area Operations Manager (counter and warehouse).
• Identify and address training opportunities related to safety, procedures, and workflow.
• Provide observations and recommendations from branch visits to the Area Operations Manager to strengthen the division team.
• Complete sales order processing for customers, including upselling associated items.

Skills

Customer service

Sales

Interpersonal skills

Problem solving

Team training

Education

Bachelor’s or Associate’s Degree preferred

Tools

Microsoft Office

Job description

Gemaire is seeking a Rapid Regional Support Associate to travel to branches within a region, provide counter and warehouse support, and drive sales while delivering excellent customer service.

You will train and assist branch staff, coordinate with internal teams, and help manage daily operations to ensure service excellence across the region. This role requires HVAC knowledge, strong communication, and a proactive, customer-first mindset.