Regional HVAC Service Operations Manager

Fluidics, Inc.; Philadelphia (Philadelphia County); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

401(k) Savings Plan

Health savings account and flexible-sp

Job summary

Fluidics, Inc. seeks an Area Service Manager to lead our HVAC service team across a defined region. You will guide inhouse and field technicians, coordinate with service coordinators, and ensure service profitability while maintaining strong client relationships.

Your responsibilities include supervising daily operations, procuring parts, and upholding contractual obligations, with a focus on safety and quality. This role is based in our Philadelphia area facility, Monday–Friday.

Qualifications

• Minimum 5 years HVAC leadership experience managing inhouse and field teams.
• 10+ years technical experience in a mechanical contracting environment.
• Strong customer-facing skills to resolve issues with clients.
• Proficient with Excel, Visio and Word for reporting and planning.

Responsibilities

• Oversee productivity for all work in your area.
• Coordinate scheduling with service coordinators for timely execution.
• Ensure profitability of Service Contracts and T&M work.
• Procure parts and materials for area jobs.
• Review open calls and ensure timely completion.
• Ensure PMs meet contractual obligations and deadlines.
• Develop relationships with customers via email, calls, and visits.
• Manage customers within region and ensure contract terms are followed.
• Price work requests in your area and support Account Managers.
• Oversee daily functions of Field Foreman and Technicians; monitor skills.
• Provide technical support to field technicians, including nights/weekends.

Skills

HVAC leadership

Team management

Customer relations

Project planning

Excel

Communication skills

Tools

Microsoft Excel

Microsoft Visio

Microsoft Word

Job description

Fluidics, Inc. seeks an Area Service Manager to lead our HVAC service team across a defined region. You will guide inhouse and field technicians, coordinate with service coordinators, and ensure service profitability while maintaining strong client relationships.

Your responsibilities include supervising daily operations, procuring parts, and upholding contractual obligations, with a focus on safety and quality. This role is based in our Philadelphia area facility, Monday–Friday.