Regional HR Manager - Northeast Region

Metro One Security Management; Jersey City (NJ); On-site; USD 70,000 - 80,000; Full time

Job summary

An established industry player is seeking a Regional HR Manager to enhance employee engagement and ensure compliance across multiple locations. This role is pivotal in fostering a positive workplace culture, resolving conflicts, and managing performance effectively. As a strategic partner, you will work closely with regional leadership to drive initiatives that promote a high-performance and inclusive environment. With a focus on HR operations and metrics, you'll identify trends and implement solutions to enhance employee satisfaction. Join a dynamic organization dedicated to quality service and a best-in-class employee experience.

Benefits

Comprehensive health insurance

Dental insurance

Vision insurance

401(k)

Opportunities for career growth

Qualifications

• 3+ years of HR experience with a focus on employee relations.
• Strong knowledge of employment law and HR best practices.

Responsibilities

• Serve as a trusted advisor to employees and management.
• Guide leaders through performance improvement plans and compliance.

Skills

Employee Relations

Performance Management

Conflict Resolution

Compliance with Employment Laws

Coaching Skills

HR Metrics Analysis

Interpersonal Skills

Education

Bachelor’s degree in Human Resources

Tools

Kronos UKG

Microsoft Office Suite

Job description

22 hours ago Be among the first 25 applicants

Regional HR Manager – Northeast (In-Office)

About Us:

Metro One LPSG is the U.S. leader in providing professional and dedicated security and loss prevention services to national clients. We are a rapidly growing organization, transforming the contract security industry and currently on the lookout for talented, committed and determined individuals to help us carry out our Mission. Our environment is dynamic, committed to “dedicated and quality service delivery” for our clients and a “best in class” employee experience for our thousands of security and LP officers.

Position Overview:

The Regional HR Manager – Northeast will serve as a strategic business partner to regional leadership, ensuring a positive employee experience and mitigating organizational risk across multiple locations. This role will focus on employee engagement, conflict resolution, performance management, and compliance, while supporting leadership in fostering a high-performance, inclusive culture.

Key Responsibilities:

• Employee Relations & Engagement
• Serve as a trusted advisor to employees and management, fostering a positive workplace culture.
• Conduct investigations and resolve employee concerns, ensuring fair and consistent application of policies.
• Provide coaching, counseling, and conflict resolution strategies to managers to improve team dynamics.
• Performance Management & Compliance
• Guide leaders through progressive discipline, performance improvement plans (PIPs), and corrective action processes.
• Ensure compliance with federal, state, and local employment laws (FLSA, FMLA, ADA, etc.), minimizing legal risk.
• Maintain and analyze HR metrics, identifying trends and implementing proactive solutions to drive employee satisfaction and business performance.
• Partner with regional leadership to assess workforce needs, succession planning, and internal mobility opportunities.
• Provide HR training to managers on key topics such as leadership development, conflict resolution, and performance feedback.
• HR Operations & Reporting
• Oversee HRIS management (Kronos UKG preferred) and ensure accurate employee record-keeping.
• Identify opportunities to streamline HR processes, enhancing efficiency and compliance.

Qualifications:

• Bachelor’s degree or prior education in Human Resources or a related field required.
• 3+ years of progressive HR experience, with a focus on employee relations and performance management.
• Strong knowledge of employment law, HR best practices, and conflict resolution techniques.
• Excellent interpersonal, communication, and coaching skills with a problem-solving mindset.
• Ability to thrive in a fast-paced, high-volume environment, managing multiple priorities effectively.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and HRIS systems (Kronos UKG preferred).
• Experience supporting multi-location or hourly workforce environments is a plus.
• Must be willing to participate in the Company’s pre-employment screening process and continuously meet any applicable state, county, and municipal requirements.
• Salary range: $70,000-$80,000/yr
• Comprehensive health, dental, and vision insurance.
• 401(k)
• Opportunities for career growth and professional development.

Metro One LPSG is an Equal Opportunity Employer committed to diversity and inclusion.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Security and Investigations and Human Resources Services

Referrals increase your chances of interviewing at Metro One Security Management by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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