Regional HR Leader — Labor Relations & Operations

SSP Group

Ashburn (VA)

Remote

USD 130,000 - 150,000

Full time

5 days ago

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Job summary

SSP America seeks a Regional People Leader to support airport operations across the Northeastern United States. You will partner with two Regional VPs and leadership teams to drive people strategy, engagement, and HR process execution in complex, multi-unit airport environments.

The role acts as a trusted advisor to operational leadership and as the primary liaison for labor relations and union activity. You will influence senior leaders, manage investigations, and travel 50-60% to regional

Qualifications

Bachelor’s degree in Human Resources or related field.
Minimum 8 years of HR Business Partner or progressive HR leadership experience.
PHR or SHRM-CP certification required.
Union / labor relations experience including grievance management and collective bargaining exposure.
Experience supporting multi-unit or field operations.
Experience with direct HR ownership across multiple U.S. states or jurisdictions.
Ability to travel 50-60% within the U.S. to assigned airport locations.
Strong ability to influence and partner with senior operational leaders.

Responsibilities

Partner with Regional Vice Presidents, Directors of Operations, and airport leadership teams across the Northeastern U.S.
Serve as the primary HR business partner and labor relations expert for assigned airports.
Lead employee relations investigations, grievance management, and resolution of complex workplace issues.
Ensure compliance with U.S. labor and employment laws, union agreements, and wage & hour regulations.
Support recruiting strategies and workforce planning for both hourly and management teams.
Coach leaders on performance management, employee engagement, and organizational effectiveness.
Drive initiatives that improve retention, team member experience, and operational performance.
Collaborate with corporate HR support teams on benefits, training, compliance, and special projects.
Partner with internal and external legal counsel on labor relations matters and agency complaints.
Travel approximately 50 - 60% to airport locations within the Northeastern region to support operational teams.