Regional Health Coverage Navigator (Burnet County)

Foundation Communities Inc; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Foundation Communities in Austin, TX seeks a Regional Services Coordinator to expand health insurance enrollment across six counties, building relationships with public health offices, clinics, and community organizations to enroll uninsured individuals in Qualified Health Plans.

You will organize enrollment events, educate partners on ACA, Medicaid and CHIP eligibility, provide in-person and phone assistance, and complete required certifications.

Qualifications

• Experience coordinating community programs or services
• Excellent interpersonal and communication skills
• Ability to provide superior customer service to clients with diverse identities and needs
• Ability to self-direct and be effective with independent, remote work in the community
• Ability to be flexible, learn quickly, and problem-solve
• Proficiency using standard office computer programs and databases and digital technology
• Commitment to diversity, equity, and inclusion
• Access to reliable transportation for traveling across the 6-county service area
• Preferred: English and Spanish fluency

Responsibilities

• Organize enrollment events and coordinate on-site enrollment services at local community resource centers, businesses, churches, medical clinics, libraries, and other places to meet with people and help them get insured
• Organize meetings and events to share expertise with community-based organizations and medical provider offices that share the Prosper Health Coverage mission of enrolling uninsured and underinsured people in Qualified Health Plans
• Educate community partner organization representatives on the Marketplace application, health coverage terminology, and plan options, and assist with determining client eligibility for Medicaid, CHIP, and Marketplace plans and financial assistance
• With a trauma-informed approach, help clients enroll in health insurance and utilize their coverage to receive care
• Establish and maintain expertise in the Affordable Care Act, Medicaid, CHIP, and the Central Texas health delivery system, and use this expertise to help clients in your focus region navigate coverage and care
• Provide client assistance and support in-person and by phone
• Follow privacy procedures to protect clients’ personal identifiable information
• Enter client information accurately in the program database
• Must complete paid training to establish and maintain relevant certifications
• Experience coordinating community programs or services
• Excellent interpersonal and communication skills
• Ability to provide superior customer service to clients with diverse identities and needs
• Ability to self-direct and be effective with independent, remote work in the community
• Ability to be flexible, learn quickly, and problem-solve
• Proficiency using standard office computer programs and databases and digital technology
• Commitment to diversity, equity, and inclusion
• Access to reliable transportation for traveling across the 6-county service area

Skills

Interpersonal skills

Communication

Customer service

Remote work

Problem solving

Organization

Bilingual English/Spanish preferred

Tools

Office software

Databases

Digital technology

Job description

Foundation Communities in Austin, TX seeks a Regional Services Coordinator to expand health insurance enrollment across six counties, building relationships with public health offices, clinics, and community organizations to enroll uninsured individuals in Qualified Health Plans.

You will organize enrollment events, educate partners on ACA, Medicaid and CHIP eligibility, provide in-person and phone assistance, and complete required certifications.