Regional Health Care Support Specialist — Flexible Hours

Planned Parenthood of Northern New England; Keene (NH); On-site; USD 51,000 - 57,000; Full time

Benefits offered by this job

No overnight hours

Paid Training for In-Demand Clinical技能

Collaborative Work Environment

Gain EPIC experience

Travel mileage reimbursement

Make a difference in community health

Job summary

Planned Parenthood of Northern New England is seeking a Regional Health Care Associate Support Specialist to backfill clinics across Manchester, Exeter, Derry, and the broader NH region. You’ll supervise HCAs, oversee venipuncture and vital signs, and ensure top-notch patient care while covering CTO, leaves, and vacancies.

Shifts include day/evening and some travel. The role emphasizes front-desk and clinical support, with training provided and a strong focus on customer service and patient

Qualifications

• High School Diploma or equivalent is required.
• Experience working with diverse communities and commitment to diversity, equity and inclusion in health care.
• Strong commitment to customer service and patient satisfaction.
• Flexibility to adapt to shifting schedules and sites across NH.
• Two to three years of health care and patient care experience preferred.
• Willingness to travel within the NH region and work across multiple sites.

Responsibilities

• Mentor HCAs in venipuncture, injections, vital signs, patient intake, screening and informed consent, and document lab testing.
• Assist patients with financial screening and determine eligibility for state-funded insurance programs.
• Check patients in and out; verify charges and insurance billing as appropriate.
• Be the EHR system subject matter expert, including templates and documentation standards.
• Clean and restock exam rooms as needed.
• May perform and mentor lab tests and ultrasonography after training and privileging.

Skills

Customer service

Flexibility

Communication

Diversity & inclusion

Healthcare experience

Teamwork

Education

High School Diploma or equivalent

Tools

EPIC

Job description

Planned Parenthood of Northern New England is seeking a Regional Health Care Associate Support Specialist to backfill clinics across Manchester, Exeter, Derry, and the broader NH region. You’ll supervise HCAs, oversee venipuncture and vital signs, and ensure top-notch patient care while covering CTO, leaves, and vacancies.

Shifts include day/evening and some travel. The role emphasizes front-desk and clinical support, with training provided and a strong focus on customer service and patient