Regional General Manager – Home Services Leader

The GOAT Plumbing Company; Riverview (FL); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Life Insurance

Medical Insurance

Vision

Job summary

The GOAT Plumbing Air & Electric LLC is seeking a hands-on General Manager to lead our Tampa residential plumbing, HVAC, and electrical operations. You will steer service delivery, installation, sales, dispatch, and customer care while driving profitable growth and scalable processes.

Ideal candidates have 7+ years of leadership in home services, strong financial discipline, and a track record of developing leaders and high-performing teams.

Qualifications

• 7+ years of progressive leadership experience within residential home services or related field.
• 3+ years in a General Manager, Director of Operations, or similar senior leadership role.
• Proven success driving profitable revenue growth and multi-department accountability.
• Strong financial acumen with hands-on P&L, budgeting, and cost control experience.
• Ability to develop managers, establish accountability, and build high-performing teams.

Responsibilities

• Provide leadership and direction for Tampa region plumbing, HVAC, and electrical operations.
• Oversee service, installation, sales, dispatch, and customer care daily.
• Set operational goals, expectations, and accountability standards.
• Identify gaps and implement processes to improve efficiency and profitability.
• Develop scalable procedures and structures to support growth.
• Promote collaboration and maintain high safety, workmanship, and customer standards.
• Own regional financial performance including revenue, expenses, margins, and profitability.
• Lead staffing, recruitment, development, and retention initiatives.

Skills

Leadership

Operations leadership

Financial acumen

Team development

Strategic planning

Education

Bachelor's degree in Business Administration / Management or related field

Tools

ServiceTitan

Job description

The GOAT Plumbing Air & Electric LLC is seeking a hands-on General Manager to lead our Tampa residential plumbing, HVAC, and electrical operations. You will steer service delivery, installation, sales, dispatch, and customer care while driving profitable growth and scalable processes.

Ideal candidates have 7+ years of leadership in home services, strong financial discipline, and a track record of developing leaders and high-performing teams.