Regional Fixed Operations Analyst - Growth Path

KIA Motors Group; Atlanta (GA); On-site; USD 63,669 - 82,795; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Job summary

Kia Motors Group in Irvine, CA seeks a Regional Fixed Operations Analyst to support regional parts and service operations and customer loyalty programs. The role will help enhance dealer buying experiences and may serve as DPSM/RPSM in absence, with travel and relocation possibilities.

The position offers hands-on training across regional operations, with a long-term path to district management and relocation requirements. Exempt status and travel are involved.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 0–3 years’ work or internship experience preferred.
• Wholesale and retail experience at dealership level is a plus.

Responsibilities

• Create, manage, implement, and execute reports, ad hoc requests and analyses for dealer, DPSM, RPSM and/or regional/corporate use.
• Special emphasis on CSI, retention, warranty and parts sales reports.
• Manage CSI, retention, parts, warranty, training, and consumer affairs activities in the absence of RPSM or DPSM.
• Manage regional dealer training enrollments and assist Kia University to implement training schedules.
• Support the Region’s objectives and assignments as required by the Regional Parts and Service Manager.
• Create, develop and track the region’s Kia Dealer Business Plans; provide 1:1 assistance with DPSMs on action plans.

Skills

Retailer operations

Negotiation & resolution

MS Office

Verbal & written communication

Customer service

Education

Bachelor's degree or equivalent experience

Tools

MS Office

Job description

Kia Motors Group in Irvine, CA seeks a Regional Fixed Operations Analyst to support regional parts and service operations and customer loyalty programs. The role will help enhance dealer buying experiences and may serve as DPSM/RPSM in absence, with travel and relocation possibilities.

The position offers hands-on training across regional operations, with a long-term path to district management and relocation requirements. Exempt status and travel are involved.