Regional Field Visitor for Public Guardian

Ministry of Justice; National (WA); Remote; USD 56,000 - 67,000; Full time

Job summary

Office of the Public Guardian (OPG) in the United Kingdom is seeking a Permanent Higher Executive Officer (HEO) to supervise and investigate within the Visits Team. The role requires organising a varied caseload, undertaking urgent visits and collaborating across professionals to ensure safeguarding and high-quality reports.

Successful candidates will work remotely within a defined region, with travel to offices such as Nottingham and Birmingham for training.

Qualifications

• No formal qualifications listed in the ad.

Responsibilities

• Independently organise and manage a varied caseload of visits to clients, donors, deputies, attorneys and other relevant people on behalf of OPG.
• Undertake urgent, complex, high-priority and assurance visits, including work allocated at short notice, in line with operational priorities.
• Plan visits efficiently across the geographical region, making effective use of available time and resources while meeting agreed performance expectations.
• Gather, assess and analyse information and evidence through interviews, observation records and consultation with relevant professionals and other parties.
• Prepare and submit timely, concise, evidence-based reports, ensuring that relevant issues are addressed and findings, observations and recommendations are presented accurately and objectively.
• Identify and promptly elevate safeguarding concerns, immediate risks and other matters requiring urgent action in accordance with OPG procedures.
• Liaise with deputies, attorneys, carers, family members, legal representatives, health and social care professionals, local authorities and other external organisations when gathering evidence and making recommendations.
• Work collaboratively with the Visits Team, case managers, investigators and other colleagues to support effective case progression and the efficient delivery of the visitor service.
• Maintain regular contact with independent visitors within the allocated region and contribute to mentoring, peer support, knowledge sharing and the promotion of consistent standards.
• Contribute to quality assurance activity, including reviewing work and providing constructive feedback where required.
• Maintain up-to-date knowledge of the Mental Capacity Act 2005, its Code of Practice, relevant safeguarding requirements and other legislative, policy or operational developments affecting the role.
• Contribute to service improvement, working groups, training and relevant operational forums, sharing professional knowledge and identifying opportunities to improve quality, efficiency and consistency.
• Undertake other duties commensurate with the responsibilities and grade of the post.
• This is a home-based role. Each successful candidate will be appointed to a specified core geographical region and will be expected to undertake frequent travel throughout that region. Travel outside of the region and to OPG office locations may also be required to meet business needs.
• Candidates must hold a full UK driving licence and have access to a vehicle that can be used for business purposes.
• Successful candidates will be expected to attend OPG offices, including Nottingham and Birmingham, for initial training and subsequently as required. This may involve overnight stays.

Job description

Office of the Public Guardian (OPG) in the United Kingdom is seeking a Permanent Higher Executive Officer (HEO) to supervise and investigate within the Visits Team. The role requires organising a varied caseload, undertaking urgent visits and collaborating across professionals to ensure safeguarding and high-quality reports.

Successful candidates will work remotely within a defined region, with travel to offices such as Nottingham and Birmingham for training.