Regional Field Service Technician – Conveyor Systems

Laitram LLC; Harahan (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

Intralox L.L.C. is seeking a Regional Field Service Technician (SERVICE+) for the Northeast Region. The role focuses on proactive customer engagement, health assessments, and field problem solving across North American sites.

The successful candidate will have a mechanical background, strong communication skills, and a willingness to travel regionally, with occasional longer trips. A valid driver’s license and lifting ability are required.

Qualifications

• High school diploma or GED.
• At least 2 years in manufacturing, mechanical or agricultural experience.
• Strong mechanical background, preferably with processing or conveying equipment.
• Excellent English verbal and written communication skills.
• Valid driver’s license and ability to travel regionally (70%+).
• Ability to lift 40 lbs. and climb ladders.

Responsibilities

• Maintain proactive connections with customers by providing cursory assessments of technologies, spare parts, and conveyor cleanliness.
• Provide consultation with reliability personnel on maintenance and operation of Intralox systems and feedback on system health.
• Travel within approximately a 5–6 hour (400-mile) radius from key locations; some travel across North America may be needed.
• Inspect conveyors and gather detailed technical information for improvement opportunities; communicate recommendations in reports.
• Support Activated Roller Belt (ARB) and ancillary conveyor equipment applications; promote these solutions.
• Communicate opportunities to Intralox account teams and coordinate with internal stakeholders.
• Maintain professional appearance and drive to visit customers with minimal supervision.

Skills

Mechanical aptitude

Customer service

English proficiency

Driver's license

Travel readiness

Lifting ability

Education

High school diploma or GED

Tools

Microsoft Office

Windows OS

Job description

Intralox L.L.C. is seeking a Regional Field Service Technician (SERVICE+) for the Northeast Region. The role focuses on proactive customer engagement, health assessments, and field problem solving across North American sites.

The successful candidate will have a mechanical background, strong communication skills, and a willingness to travel regionally, with occasional longer trips. A valid driver’s license and lifting ability are required.