Regional Field Service Manager: Scheduling & Execution

Washington Equipment Manufacturing Company, Inc; Washington; On-site; USD 90,000 - 120,000; Full time

Job summary

Washington Equipment Manufacturing Company, Inc. seeks a Field Service Manager to lead day-to-day field-service operations across Spokane, Seattle, Vancouver/Portland, and Oregon from the Vancouver office.

You will manage technicians, scheduling, staffing, and job readiness while coordinating with sales and service leaders for successful field execution. Responsibilities include estimating, planning, and closeout, ensuring safety and quality, and optimizing service delivery across regional

Qualifications

• Experience managing field service teams and scheduling across multiple territories.
• Ability to plan, estimate, and coordinate field-service work and resources.
• Strong leadership, communication, and customer-service skills.

Responsibilities

• Direct day-to-day activities of field service technicians across Spokane, Seattle, Vancouver/Portland, and Oregon.
• Coordinate scheduling, dispatch, attendance, PTO, travel, and workload.
• Plan inspections, repairs, installations, startups, and emergency work.
• Monitor labor utilization, backlogs, and staffing requirements.
• Coordinate national installation projects and technician training.

Skills

Field service management

Scheduling & dispatch

Staff leadership

Customer coordination

Troubleshooting support

Tools

SBS

CRM/ERP

Microsoft Office

Job description

Washington Equipment Manufacturing Company, Inc. seeks a Field Service Manager to lead day-to-day field-service operations across Spokane, Seattle, Vancouver/Portland, and Oregon from the Vancouver office.

You will manage technicians, scheduling, staffing, and job readiness while coordinating with sales and service leaders for successful field execution. Responsibilities include estimating, planning, and closeout, ensuring safety and quality, and optimizing service delivery across regional