Regional Field Operations Recruiter

Oncourse Home Solutions; Jacksonville (FL); Remote; USD 53,000 - 87,000; Full time

Job summary

A leading company specializing in home solutions is seeking a Regional Field Operations Recruiter to recruit quality contractors to service customer home repairs. This role collaborates with regional managers to optimize contractor networks, necessitating travel and strong negotiation skills. Candidates should possess relevant experience in trade and contractor recruitment.

Benefits

Healthcare, life insurance, and paid time off

401(k) Plan with 4% Company Match

Education Assistance Program

Employee Wellness programs

Qualifications

• 1+ years of recruiting and/or managing third party contractors.
• 3+ years prior trade experience required.
• Understanding of consultative selling skills.

Responsibilities

• Recruit providers to establish and maintain a viable provider network.
• Negotiate new provider service rates to control claim costs.
• Perform emergency recruitment of contractors when necessary.

Skills

Negotiation

Communication

Collaborative Skills

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Join to apply for the Regional Field Operations Recruiter role at Oncourse Home Solutions

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Join to apply for the Regional Field Operations Recruiter role at Oncourse Home Solutions

Who We Are

Oncourse Home Solutions (OHS) is a people-centric, $400M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all.Our vision is to make our products and services accessible to all by becoming the most forward-thinking and community-driven home solutions organization of the 21st century. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.

Who We Are

Oncourse Home Solutions (OHS) is a people-centric, $400M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all.Our vision is to make our products and services accessible to all by becoming the most forward-thinking and community-driven home solutions organization of the 21st century. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.

As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home, we safeguard essential systems like plumbing, heating and cooling, appliances, power surge protection, hot water heaters, and interior electrical components. Outside the home, we ensure the protection of vital lines, including water, gas, wells, sewers, electric, and septic systems. We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers don’t have to. We view every day as an opportunity to step up, step out, and remind others that we are in this together, to stay on course.

We are a proud equal opportunity employer, and our employment decisions are based on business needs, job requirements and individual qualifications without regard to of race, sex, gender identity, sexual orientation, color, pregnancy status, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting talented applicants and retaining top talent while providing an employment experience that is free from discrimination, retaliation, and/or harassment.

Position Summary

Reporting to the Provider Network Development Manager, the Regional Field Operations Recruiter will be responsible for effectively recruiting contractors that service our customers’ home repairs. The Regional Field Operations Recruiter will prospect and vet contractors that provide quality and comprehensive plumbing, electrical, HVAC and appliance services. This will require travel and in person visits. The Regional Field Operations Recruiter will collaborate with Regional Operations Managers and others to identify and manage gaps in network coverage and negotiate rates.

While this position is remote, we are only considering candidates in the Kansas City, KS (or surrounding) area.

Essential Functions & Responsibilities

• Recruit providers to establish and maintain a viable provider network.
• Negotiate new provider service rates to control claim costs.
• Perform emergency recruitment of contractors when necessary.
• Demonstrate awareness of current standards and Codes of Practice.
• Perform projects as required that will involve field work.
• Create and manage your travel schedule based on current recruitment needs.
• Monitor marketplace changes that affect OHS’ business and industry.
• Demonstrate a commitment to OHS core values and behaviors.
• All OHS employees are required to: (1) read and strictly adhere to all compliance policies and procedures of the various OHS entities, as applicable; and (2) work together with their teammates to resolve compliance issues.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
  
  

We’re Excited if This is You

Experience And Qualifications Of The Role

• 1+ years of recruiting and/or managing third party contractors.
• Background and understanding of plumbing / heating / electrical or similar environment.
• 3+ years prior trade experience required.
• Understanding of consultative selling skills (Introduction, Probing, Handling Objections, Identifying Buying Signals).
• Strong oral and written communications skills with emphasis on negotiation and collaboration.
  
  

Computer Skills Needed To Perform This Job

• Proficient PC skills including Microsoft Office tools (Excel, Word, Outlook).
• Able to learn and maneuver different software systems to perform daily jobs.
  
  

Education (preferred And/or Required)

• High School Diploma or GED.
• Bachelor’s Degree preferred.
  
  

Certificates, Licenses, Registrations

n/a

We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $53,000-$86,600 salary. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus.

Our benefits include but are not limited to: healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

Join our SUPER Team and Enjoy Amazing Benefits!

• Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
• Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
• 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
• Generous Paid Time Off: Take the time you need to recharge and relax.
• Education Assistance Program: Invest in your growth and development with our support.
• FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
• Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
• Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.
  
  

Competencies

Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.

Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.

Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

No external recruiter or agency calls/communication will be accepted. Qualified candidates should apply online.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Consumer Services

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