Regional Field Operations Manager

Amtex Insurance & Constitution General Agency LLC; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

LIFE INSURANCE

Dental insurance

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Job summary

Amtex Insurance & Constitution General Agency LLC in Houston seeks an experienced Agency Manager to lead operations across multiple locations and guide a team of agents toward high performance and superior service. The role emphasizes recruiting, coaching, scheduling, and maintaining strong customer relationships while ensuring compliance and staff development.

This is a full-time in-person role with opportunities across office and field settings, offering comprehensive benefits including

Qualifications

• Preferred licenses for insurance production.
• Experience in multi-location agency operations is a plus.

Responsibilities

• Manages multiple locations with agents designated within a geographic zone
• Screen applicants, interview, and hire new agents
• Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members
• Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
• Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
• Create and implement weekly work schedule for agents
• Handles any escalated customer service issues that may ariseDirect and observe Agents to ensure performance of tasks and customer service levels are being met

Education

Insurance Producer License (Preferred)

Life Insurance License (Preferred)

Job description

Amtex Insurance & Constitution General Agency LLC in Houston seeks an experienced Agency Manager to lead operations across multiple locations and guide a team of agents toward high performance and superior service. The role emphasizes recruiting, coaching, scheduling, and maintaining strong customer relationships while ensuring compliance and staff development.

This is a full-time in-person role with opportunities across office and field settings, offering comprehensive benefits including