Regional Family Services Supervisor

Heartbeat-Music-; San Diego (CA); On-site; USD 54,000 - 66,000; Full time

Job summary

Heartbeat Music & Performing Arts Academy in San Diego seeks a Family Services Supervisor to oversee family-services operations across HBMPAA sites in San Diego and Riverside Counties. This role ensures enrollment, eligibility, and certification activities align with regulatory standards while supervising Office Managers and maintaining confidential family data.

Base location is San Diego with a 7:00 a.m.–3:30 p.m. schedule.

Qualifications

• Master’s degree in Early Childhood Education or related field.
• Alternative with a BA in Business Admin or Public Admin may be considered.
• Minimum 3 years supervising family services or enrollment programs.
• Experience with publicly funded child care programs preferred.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Oversee Office Managers across San Diego and Riverside County sites.
• Establish standardized workflows, tracking, and documentation.
• Coach and evaluate staff; ensure compliance with deadlines.
• Monitor enrollment, NOAs, eligibility, and file audits.
• Maintain audit-ready family data files and confidentiality.
• Coordinate NOAs, notices, and family communications.
• Travel between HBMPAA sites as needed; lead cross-site initiatives.
• Partner with leadership to improve procedures and outcomes.

Skills

Supervisory experience

Multi-site oversight

Leadership

Communication

Problem solving

Education

Master’s Degree in ECE

BA in Business Admin

BA in Public Admin

Tools

MS Office

Google Workspace

Enrollment systems

Job description

Heartbeat Music & Performing Arts Academy in San Diego seeks a Family Services Supervisor to oversee family-services operations across HBMPAA sites in San Diego and Riverside Counties. This role ensures enrollment, eligibility, and certification activities align with regulatory standards while supervising Office Managers and maintaining confidential family data.

Base location is San Diego with a 7:00 a.m.–3:30 p.m. schedule.