Regional Facilities & Workplace Leader

5H2 Hub International Midwest Limited; Grand Rapids (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive health benefits

Retirement savings matching

Company-paid life and disability plans

Generous paid time off

Parental leave

Wellbeing program

Collaborative culture

HUB Gives community impact

Job summary

HUB International in Grand Rapids, MI is seeking a Facilities Manager to lead regional office operations, real estate lease management, technology coordination, and capital projects. You will oversee a small administrative team and partner with IT, facilities vendors, and executives to ensure safe, efficient workplaces across our Michigan portfolio.

The role requires strong project management, vendor negotiations, and the ability to drive improvements in a fast-growing environment.

Qualifications

• Proven project management expertise with strong execution discipline and customer service orientation
• Exceptional organizational skills with the ability to manage multiple concurrent initiatives
• Strong leadership presence with sound judgment and problem-solving capability
• Ability to operate independently, set priorities, and drive results with minimal supervision
• Demonstrated experience working in fast-growth, high-change environments
• Excellent written and verbal communication skills with executive-level professionalism
• Strong change management, stakeholder communication, and operational planning skills
• High standards of integrity, accountability, and follow-through
• Willingness and ability to travel regionally

Responsibilities

• Facilities Operations & Workplace Management: Own daily operations, maintenance, and planning for all regional office facilities, utilities, and equipment
• Lead office upgrades, repairs, preventive maintenance programs, space optimization initiatives, and closures
• Direct workstation assignments, space planning, and office configurations to support evolving business needs
• Oversee janitorial services and ensure consistent cleanliness, safety, and workplace standards
• Manage storage, inventory, and supply distribution processes
• Supervise and develop administrative support staff
• Technology & Infrastructure Coordination: Coordinate audiovisual systems, office technology upgrades, and infrastructure implementations in partnership with IT vendors and internal teams
• Manage IT ticket escalations, system access provisioning, and security protocols
• Oversee phone systems and upgrades
• Maintain accurate asset tracking for all staff equipment
• Lead technology-related change management, user communication, and adoption
• Real Estate & Lease Administration: Manage lease agreements, renewals, amendments, and landlord relationships
• Support site selection, space analysis, and real estate strategy initiatives
• Manage equipment lease portfolios and related vendor contracts
• Vendor & Contract Management: Source, negotiate, and manage vendor relationships and service agreements
• Ensure vendor performance, compliance, credentialing, and access requirements
• Review and approve vendor invoices in alignment with budget controls and policies
• Capital Expenditures & Financial Management: Develop and manage annual CAPEX budgets and multi-year capital expenditure plans
• Track project spend, forecast variances, and deliver financial reporting
• Ensure projects meet quality, timeline, and cost expectations
• Renovations, Relocations & Expansion Projects: Lead end-to-end project management for office renovations, relocations, expansions, and buildouts
• Manage contractor selection, bid evaluation, negotiations, and contract administration
• Coordinate architecture, furniture planning, IT infrastructure, and move logistics
• Lead stakeholder communications, employee readiness, and transition planning
• Mergers & Acquisitions Integration: Provide facilities and infrastructure integration support and leadership for newly acquired offices
• Manage lease transitions, operational alignment, and workspace optimization
• Ensure seamless continuity of operations during times of transition and growth
• Travel: Frequent regional travel across Michigan and Indiana

Skills

Project management

Organizational skills

Leadership presence

Independent work

Change management

Communication

Stakeholder management

Integrity & accountability

Regional travel

Education

Bachelor's degree in Business Administration / Facilities Management or related field

Job description

HUB International in Grand Rapids, MI is seeking a Facilities Manager to lead regional office operations, real estate lease management, technology coordination, and capital projects. You will oversee a small administrative team and partner with IT, facilities vendors, and executives to ensure safe, efficient workplaces across our Michigan portfolio.

The role requires strong project management, vendor negotiations, and the ability to drive improvements in a fast-growing environment.