Group Manager, Marketing Ops & Facilities Leadership

Grand Rapids; Holland (MI); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

20 days PTO

Health benefits

401k match

Insurance coverage

On-site gym

Job summary

Haworth in Holland, MI seeks a Group Manager to lead Marketing Operations and Facilities Administration, overseeing a portfolio of critical business-support functions. You will guide managers, optimize resources, and partner with senior leaders to drive efficiency and alignment across teams.

The role emphasizes strategic oversight, budget management, and operational excellence across marketing, facilities, and shared services, with travel up to 20% and a focus on continuous improvement.

Qualifications

• Bachelor’s degree in Business, Business Administration, Finance, Operations, Marketing, Facilities Management, or a related field.
• 10 years of related experience in business operations, financial planning or budget management, facilities/workplace operations, marketing operations, corporate/shared services, or similar cross-functional business functions, (7 years of related experience with a master’s degree).
• 5 years of direct supervisory experience, including experience leading managers or multiple functional teams.
• Experience overseeing complex business operations, financial planning, budgets, resource allocation, administrative services, facilities operations, or a combination of related functions.
• Ability to travel up to 20% within North America.
• Applicants must possess an unrestricted right to work in the US to be eligible for this position.
• Education Equivalency: Associate's Degree plus 2 years related experience OR 4 years related experience if no post‑secondary education
• Military Equivalency at www.mynextmove.org/vets/find/military

Responsibilities

• Leads and develops managers responsible for multiple marketing operations, facilities, and administrative functions, creating clear direction, accountability, and alignment across teams.
• Oversees the facilities organization, incorporating feedback from key stakeholders to enhance the Haworth experience and maximize the value and use of physical spaces.
• Provides strategic and operational oversight for key business-support functions, including financial administration, Facilities-related priorities, Print Services, and Travel Management.
• Oversees financial planning and budget administration across designated areas of the Marketing organization, monitoring performance, evaluating business needs, and recommending priorities and resource allocations.
• Partners with Marketing, manufacturing, and enterprise leaders to establish priorities, address operational needs, and translate business objectives into actionable plans.
• Uses financial analysis, sound business judgment, and operational data to develop recommendations and support leadership decision-making.
• Evaluates existing programs, processes, and service models to identify opportunities for increased efficiency, effectiveness, quality, and business value.
• Leads teams through changing business priorities while maintaining continuity, service levels, and alignment across interdependent functions.
• Establishes performance expectations and measures progress across teams, programs, budgets, and operational initiatives.
• Builds collaborative relationships with internal stakeholders, vendors, and business partners to resolve issues and advance organizational priorities.
• Provides leadership for facilities-related planning and operational needs, balancing cost, business continuity, workplace requirements, and longer‑term priorities.
• Guides the continued development and optimization of Print Services and Travel Management.
• Develops the capabilities of direct‑report leaders and strengthens collaboration across a team with varied functional responsibilities.
• Drives a culture of inclusion and belonging by promoting member engagement, sustainability, collaboration, and continuous improvement.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Skills

Leadership experience

Financial planning

Budget management

Facilities operations

Marketing operations

Cross-functional collaboration

Education

Bachelor’s degree in Business/Administration/Finance/Operations/Marketing/Facilities

Job description

Haworth in Holland, MI seeks a Group Manager to lead Marketing Operations and Facilities Administration, overseeing a portfolio of critical business-support functions. You will guide managers, optimize resources, and partner with senior leaders to drive efficiency and alignment across teams.

The role emphasizes strategic oversight, budget management, and operational excellence across marketing, facilities, and shared services, with travel up to 20% and a focus on continuous improvement.